Patient Journey Partner - Ophthalmology

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job Title: Patient Journey Partner (PJP) – Ophthalmology
Location: Calicut (Kozhikode), Kerala, India

As a Patient Journey Partner ,you will be responsible for creating value across the healthcare ecosystem by partnering with healthcare professionals and other stakeholders to improve patient outcomes. You will work in a highly collaborative, cross-functional environment, leveraging customer insights to address unmet needs and enhance the patient journey.

Your Key Responsibilities

• Develop a deep understanding of the local healthcare ecosystem and customer needs.
• Build trusted partnerships with ophthalmologists, retina specialists, hospitals, and other healthcare stakeholders.
• Drive scientific and value-based engagements while ensuring the highest standards of ethics, integrity, and compliance.
• Identify opportunities to improve patient access and collaborate with cross-functional teams to implement sustainable solutions.
• Execute territory plans using customer insights, data, and agile ways of working.
• Collaborate closely with Medical, Marketing, Market Access, and other internal partners to deliver meaningful customer and patient outcomes.

Who You Are

• Bachelor’s degree in Pharmacy, Life Sciences, Medicine, or a related discipline; MBA is preferred.
• 2–6 years of experience in the pharmaceutical, biotechnology, or healthcare industry.
• Experience in Ophthalmology or Specialty Care is preferred.
• Strong customer engagement, stakeholder management, and communication skills.
• Demonstrated ability to work collaboratively in cross-functional teams.
• Learning agility, digital mindset, and a passion for improving patient outcomes.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.