Junior Site Reliability Engineer

At TRG we work in a global environment where every diverse personality and culture is included. We look for talented people all over the world who have passion for what they do and work together, shoulder to shoulder, to empower our customers in their fight against crime and terror.

Though technology is important, people always come first!

Our Core Values are our DNA, so if your DNA matches ours you are at the right place!

• Whatever it takes! We follow a can-do approach, taking responsibility for milestones.
• Passion is our fuel! We Learn. We Grow. We Innovate.
• We make an impact! We bring innovation and always ask why.
• We work together! One for all, and all for one. 

Your team: At the Operations team we are all about scalability, stability and observability. Our main goal is to seamlessly meet our service level objectives, thus providing a resilient, stable and performant environment for our customers to work with. We are all about maximizing the potential we get out technologies these days such as Docker, Kubernetes, Elasticsearch, Prometheus-Grafana, Jenkins, Keycloak, the use of multiple cloud providers, and many more related tools but also internal/custom ones.

About you

As a Junior Site Reliability Engineer, you will be able to combine multiple skills you have, with IT engineering practices to create and manage highly reliable systems. you will be able to create perfect harmony and balance between releasing new features and ensuring reliability for users. Standardization and automation are your companions.

What you’ll work on:

• Closely working with Customer Support and Devops teams to define SLA, SLO and SLI to ensure correct expectations to internal and external Customers
• Ensure Production stability 365/24/7
• Deploy, configure and monitor Production
• Automate production validations and reporting
• Incident management and documentation
• Disaster Recovery automations

• Handle MTTR (MeanTime to Respond) and MTTD (MeanTime to Detect)
• Apply proper strategies for ensuring applications have 100% uptime

What we look for:

• Knowledge/experience of Python, with a willingness to learn and improve their skills
• Familiarity with basic code versioning concepts and tools, such as Git
• Basic familiarity with Linux Administration, with a willingness to learn and improve their skills
• Familiarity with web-related technologies, such as Web Applications and Web Services, with a willingness to learn and improve their skills
• Basic familiarity with Docker and Kubernetes, with a willingness to learn and improve their skills
• Good problem-solving and communication skills, with a willingness to improve in both areas
• Ability to provide technical assistance with guidance from senior team members
• Willingness to learn and adapt quickly to new technologies and environments
• Ability to work both independently and in a team environment

You’ll stand out if you have:

• Familiarity with any of the following is a plus: Terraform, monitoring tools, SRE/Sysadmin toolchains and methodologies, complex networking solutions, or configuring and managing data sources like Mongo, Elasticsearch, Redis, ArangoDB, etc.
• Willingness to learn and improve their skills in any of these areas, with the guidance and support of senior team members.

Your perks:

• Flexible hours because we promote work-life balance.
• Yearly performance bonus to reward good performance and hard work.
• Paid medical insurance because we like to take care of you.
• Daily lunch allowance so you can save lots of money, time, and effort by enjoying your free lunch at the office or home every day.
• Sport/Gym(Exercise) allowance to focus more on yourself, your well-being, and your health.  
• Udemy unlimited subscription to promote your learning and development and grow your career.
• Onboarding plan and training so that you have a smooth induction and feel confident and ready to take over your new role.
• Equipment support so you have all the tools to do effectively and efficiently your work.
• No dress code because we want you to be as comfortable as possible.
• Gifts and rewards for celebrating birthdays, anniversaries, and personal milestones.
• Happy hours, coffee time, online team building, company events, and much more to promote team bonding and of course to have fun!
• Fresh fruit, snacks, coffee, and tea at the office because work makes us hungry!

*Due to the SLA to our customers, and the high level of service that we deliver here at TRG, we are adopting a self-scheduling working shift, based on your own availability, as well as on-call schedules when needed.

About us

TRG TECH RESEARCH GROUP LIMITED deals with Data Fusion and AI products for civilian protection. 

Our mission is to empower our customers to fight crime and terror through state-of-the-art technologies that provide accurate and precise intelligence.

Our product, Intellectus is the only cloud-based all-in-one fusion platform with integrated web intelligence, discovery capabilities, advertisement intelligence, virtual ID management, and third-party database integration that can be deployed in less than 24 hours.

Want to learn more? Visit our website at www.trgint.com and our LinkedIn page.

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