- Location
- Livingston, Scotland,GB, GB · Kelso, Scotland,GB, GB
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- Administration
- Education
- Certification
- Source
- Eightfold
Description
Plexus is seeking a highly skilled and experienced IT Support Engineer/Systems Admin to take ownership of complex technical escalations, maintain critical infrastructure components, and mentor junior staff. If you are proficient across the stack, from end-user support to server maintenance, we invite you to apply!
Please note that this role is an on-site, 12 month, fixed term contract with possibility of extension.
In this role you will role you will;
- Focus on advanced problem resolution and infrastructure stability.
- Serve as the escalation point for all complex hardware, software, and network incidents, driving issues to complete resolution.
- Manage and maintain core server infrastructure (physical and virtualized environments, e.g., VMware), including patching, monitoring, and troubleshooting performance bottlenecks.
- Oversee and optimize our Active Directory structure, Group Policy Objects (GPOs), DNS, and DHCP services.
- Develop, implement, and maintain IT operational documentation and disaster recovery procedures for critical systems.
- Lead small to medium-scale IT projects, such as system upgrades, migrations, or the rollout of new infrastructure technologies.
- Support Global projects to ensure smooth transitions.
- Provide advanced troubleshooting and support for sophisticated network components (e.g., firewalls, managed switches, Wi-Fi configurations).
What we’re looking for:
The ideal candidate must demonstrate proven expertise in the following areas:
- Experience: 2+ years in an advanced IT support, Systems Administration, or Infrastructure Engineering role.
- Systems Expertise: Deep proficiency with Windows Server operating systems (2016/2019/2022) and virtualization technologies.
- Automation: Scripting proficiency using PowerShell for routine administrative tasks and automation is highly desirable.
- Networking: Solid understanding of Layer 2/Layer 3 networking, VLAN configuration, and VPN technologies.
- Soft Skills: Exceptional diagnostic, analytical, and mentoring abilities to guide colleagues and interact confidently with senior management.
Skills
VMware
