- Location
- HKG - Office, Hong Kong
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 1+ years
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
We are looking for a proactive and customer-focused Product Support Executive to join our team.
Responsibilities:
- Serve as the first point of contact for customer inquiries and product-related issues.
- Provide prompt and accurate support via phone and email
- Responsible for working closely with product team achieving both company sales target.
- To handle customers’ inquiry including License quotation, order processing and order cancellation etc.
- Backup for Product Manager
- To perform other related administrative duties
Requirements:
- Diploma or Degree in Business, IT, or related field.
- 1–2 years of experience in customer support, technical support, or product-related roles.
- Strong communication and interpersonal skills.
- Problem-solving mindset with attention to details
- Ability to work independently and as part of a team.
