- Salary
- $20 – $24
- Location
- Farmers Branch, TX
- Department
- Customer Service
- Source
- ApplicantStack
Description
A distribution center located in Farmers Branch, TX is seeking to hire a Customer Service Representative! Submit an online application today to ger started!
Shift and Work Schedule:
Shift and Work Schedule:
- Monday - Friday 8am - 5pm
- $20-$24 per hour
- Support the assigned sales representatives with daily status updates
- Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
- Troubleshooting transactions, order history, and online orders
- Key in orders from customers and salesmen (phone, fax, or email).
- Key in samples and returns
- Managing and set up online account
- Set up CPM and Rebate contracts
- Work closely with internal/external customers to build and maintain customer loyalty
- Provide basic product information to customers
- Understand product and service offering available to customers
- Some inside sales required
- Product training and research
- Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
- Other duties as assigned from time to time
- Provide exceptional customer service.
Requirements:
- Must have at least 6 months to 1 year of recent related experience
- Organizational skills and strong attention to details
- Strong verbal and written communication skills, bilingual a plus
- MS Office proficiency
Skills
Customer Service