Manufacturing General Services Operations Specialist

Key responsibility

Janitorial Services Supervision
- Oversee daily cleaning operations to ensure all areas, including offices, common areas, and restrooms, meet cleanliness and hygiene standards.
- Monitor and assess janitorial staff performance and ensure adherence to cleaning schedules.
- Coordinate the procurement and inventory of cleaning supplies and equipment.
- Address and resolve complaints or issues related to cleaning services promptly.

Catering Management and Supervision
- Supervise catering services for employees' meals, events, and meetings, ensuring high-quality standards in food preparation and presentation.
- Monitor vendor performance to ensure compliance with service agreements and hygiene regulations.
- Coordinate menu planning and gather feedback from employees to improve catering offers.
- Manage catering-related budgets and ensure cost-effective service delivery.

Vending Machine Operations
- Oversee the placement, maintenance, and replenishment of vending machines across the facility.
- Liaise with vendors to ensure timely restocking and resolution of technical issues.
- Monitor vending machine usage and analyzing sales data to ensure proper product selection and availability.

Pest Control
- Ensure implementation of a GMP-compliant Integrated Pest Management (IPM) program within the pharma facility.
- Supervise pest control contractors to meet regulatory, safety, and audit requirements (GMP, HSE).
- Conduct routine inspections, track pest activity, and maintain accurate reports and records.
- Identify risks and implement preventive and corrective actions to minimize pest issues.

Waste Management
- Ensure GMP-compliant waste management, including segregation, handling, storage, and disposal of general, hazardous, and biowaste.
- Manage recycling programs for approved materials while ensuring no cross-contamination with pharmaceutical operations.
- Supervise waste management contractors to ensure compliance with regulatory, environmental, and HSE requirements.
- Monitor waste generation, maintain accurate records, and implement waste reduction and recycling improvement initiatives.

General Administrative Support
- Maintain records and prepare reports related to janitorial services, catering, vending machine operations, security, and furniture management.
- Assist in developing and implementing operational policies and procedures for facility services.
- Support vendor selection processes, contract renewals, and service level agreement (SLA) monitoring.
- Respond promptly to facility-related issues or requests raised by employees and management.
- This position involves on-site supervision and may require occasional overtime during peak periods or emergencies.
- Ability to respond to urgent facility-related issues during non-business hours if necessary.

Academic experience required

- Bachelor's degree in business administration, Hospitality Management, or a related field.
- Certification in Facility Management (e.g., FMP, CFM) or related areas is a plus.

Professional Experience Required

- Minimum of 2 years of experience in facility management, operations administration, or related roles.
- Prior experience in supervising janitorial, catering, pest control or waste management is highly desirable.

Computing Skills

Proficiency in Microsoft Office, especially Excel and Word Proficiency in Microsoft Office, especially Excel and Word.

Personal Skills

- Strong organizational and multitasking skills to handle diverse responsibilities effectively.
- Excellent communication and interpersonal skills to coordinate with service providers and internal stakeholders.
- Proficiency in Microsoft Office Suite.
-Problem-solving skills and attention to detail for ensuring quality service delivery.
- Knowledge of health, safety, and environmental (HSE) regulations related to facilities operations.

Languages

Excellent written and spoken English and Arabic.