German Speaking Freight Dispatcher / Transport Coordinator (on-site)

Location: Holdorf, Lower Saxony, Germany (100% On-site)

Position Type: Permanent, Full-Time

Compensation: €40,000 – €60,000 gross annual base salary

Travel Requirements: None

Language Requirements: German C1 (mandatory) & English B2

Position Summary

We are looking for an organized and commercial-minded Freight Dispatcher / Transport Coordinator to join our team in Holdorf.

In this role, you will take full operational ownership of national road freight dispatching, vehicle route planning, and spot-market capacity purchasing. Working directly on-site in a collaborative, fast-paced environment, you will manage transport orders from initial customer inquiry and rate calculation through to driver coordination, track-and-trace monitoring, and spot-capacity sales.

This position is ideal for an experienced freight forwarding professional with strong geographical knowledge of Germany who thrives in a hands-on operational role, enjoys active communication with drivers and carriers, and brings a flexible, service-oriented mindset.

Core Responsibilities & Accountabilities

1. Transport Dispatching & Fleet Planning

• Plan, schedule, and optimize assigned fleet vehicles for cost-effective national transport routes across Germany.
• Process, create, and transmit transport orders, ensuring accurate documentation and seamless operational execution.
• Direct and coordinate vehicle drivers, providing daily support, route guidance, and clear instructions.

2. Spot Market Purchasing & Carrier Network Development

• Procure additional cargo space and third-party transport services on the spot market to cover peak demand.
• Build, expand, and maintain strong operational relationships with a reliable network of external hauliers and sub-contractors.
• Proactively sell free truck capacities by engaging with customers and trading partners.

3. Customer Service, Pricing & Quoting

• Handle daily spot-rate inquiries and compute competitive freight cost calculations.
• Perform real-time track-and-trace tracking, proactively resolving operational delays or delivery issues.
• Manage customer service requests, carrier inquiries, and initial claims handling with clear, solution-driven communication.

4. Compliance & Operational Governance

• Monitor strict adherence to statutory regulations, including driver working hours, driving and rest periods, and transport safety standards.
• Ensure high data quality within freight dispatch software and tracking platforms.

Qualifications & Candidate Profile

Requirements (Must-Haves)

• Education: Completed vocational training as a Freight Forwarding and Logistics Specialist (Kaufmann/-frau für Spedition und Logistikdienstleistung) or an equivalent commercial qualification.
• Professional Experience: Hands-on operational experience in national road freight dispatching (Disposition).
• Language Proficiency: Fluency in German (C1 minimum) for day-to-day communication with customers, drivers, and partners, combined with solid working English (B2).
• Geographical Knowledge: Strong geographical knowledge of Germany's road network and industrial hubs.
• Work Arrangement: 100% on-site presence at our Holdorf facility.
• Mindset: High flexibility to handle the full dispatching scope—ranging from pure route planning to spot sales, driver management, and customer service.

Desirable Attributes (Nice-to-Haves)

• Familiarity with freight exchange platforms (e.g., TimoCom) and standard transport management systems (TMS).
• Assertive communication style, strong negotiation skills, and a commercial mindset focused on route profitability.

Key Benefits & What We Offer

• Stability & Security: Permanent employment contract within an established, financially stable logistics group with over 20 years of market presence.
• Team & Hierarchy: A friendly, energetic team environment featuring short decision-making paths and direct contact with management.
• Flexible Working Hours: Flexible start and end times to help maintain a positive work-life balance despite being fully on-site.
• Modern Tools & Infrastructure: Digital workflow tools and access to a continuously modernized fleet.
• Group Growth Opportunities: Long-term career progression and development possibilities across a expanding corporate group with multiple regional sites.
• Perks & Amenities: Free employee parking, complimentary beverages, corporate benefit discounts, and regular team events.