- Salary
- $20 – $23/hr
- Location
- Medford, OR
- Type
- Full-time
- Seniority
- Mid
- Experience
- 2+ years
- Education
- High School
- Closing date
- Today
- Source
- Workstream
Description
We are seeking an organized, compassionate, detail-oriented, experienced Medical Assistant with a strong background in administrative operations, multi-line phone management, and electronic health record (EHR) paperwork. In this role, you will serve as the primary voice and first point of contact for our patients, routing high-volume incoming calls, verifying insurance eligibility, handling prior authorizations, and maintaining complete, compliant medical records.
Required
Minimum 2 years of experience as a medical assistant in a medical office setting; certification is a plus, but not required.
This position is in Ashland, Monday (half-day), Tuesday-Friday, 8-5.
DOE up to $23 to start.
- Phone Triage Support: Answer incoming patient calls, messages, or portal inquiries, gather comprehensive symptom histories, and route urgent concerns to nurses or physicians.
- Patient Prioritization & Scheduling: Help schedule high-priority, same-day, or urgent appointments, and manage provider waitlists or clinic openings.
- Clinical Documentation: Accurately log phone notes, symptom reports, vital signs, and care instructions into the Electronic Health Record (EHR / EMR).
- Medication & Refills: Process prescription refill requests, communicate with pharmacies, and relay provider-approved instructions to patients.
- Care Coordination: Call patients back with lab/test results, prep provider schedules, and coordinate referrals or pre-certifications.
Must pass a criminal background check and drug screen.
Must be at least 18 years old to apply.
A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.