Virtual Medical Receptionist (Cardiology)

About the Role

We are seeking a proactive, articulate Virtual Appointment Verification & Patient Scheduling Coordinator to manage appointment confirmations, schedule updates, and patient recall workflows for our Cardiology practice.

Your primary focus is driving schedule accuracy and patient retention—confirming upcoming visits, recovering lost appointments, and persistently reaching out to overdue, canceled, or no-show patients to get them back on the schedule. Because our patient population skews older, you must possess a warm, patient phone demeanor with clear, easy-to-understand speech. This role may also expand to handle inbound scheduling calls.