Bilingual English and Japanese Sales Assistant

Position Summary

A Japanese-affiliated company specializing in business development and support services is seeking a reliable and motivated Bilingual English and Japanese Sales Assistant to primarily support daily sales activities, while also assisting with general office operations as needed.
This is an entry-level opportunity, and no prior professional experience is required. Candidates with strong communication skills in both English and Japanese, a willingness to learn, and an interest in building a long-term career with the company are encouraged to apply.
The ideal candidate is detail-oriented, dependable, and enjoys supporting customers and team members in a collaborative office environment.

Key Responsibilities

1. Sales & Customer Support (Primary Responsibilities)

• Provide day-to-day administrative support for sales activities.
• Handle phone calls and email correspondence with customers in both English and Japanese.
• Respond to customer inquiries and provide timely follow-up.
• Assist with data entry, document preparation, and maintaining accurate business records.
• Coordinate with customers, sales staff, and internal teams to ensure smooth communication and daily operations.

2. Administrative & Office Support

• Assist with general office administration, filing, and scheduling as needed.
• Support daily office operations and administrative tasks.
• Assist with marketing activities and conduct company-related research as assigned.

3. Management & Team Support

• Provide administrative and coordination support to management as needed.
• Assist with employee training activities and internal team coordination.
• Share observations and feedback with management regarding employees' work progress, results, and efforts.
• Participate in discussions regarding ongoing operations, future plans, and potential improvements as needed.

4. Reporting & Communication

• Communicate important updates, concerns, and relevant information to management in a timely manner.
• Escalate matters requiring management decisions rather than making independent decisions outside the position's authority.

Requirements

• Business-level proficiency in both English and Japanese (written and spoken).
• Basic computer skills, including Microsoft Excel, Word, and Outlook.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Reliable, responsible, and willing to learn new tasks.
• Ability to work collaboratively with customers, management, and internal teams.
• Entry-level candidates welcome. No prior experience required.

Preferred Qualifications

• Previous experience in customer service, sales support, or administrative roles is a plus, but not required.
• Experience working in a bilingual or Japanese business environment is a plus.
• Interest in professional growth and long-term career development.