DIRECTOR, ERP CENTER OF EXCELLENCE (CoE)

DIRECTOR, ERP CENTER OF EXCELLENCE (CoE)

THE POSITION IN A NUTSHELL  

As the Director, ERP CoE you would be responsible for the overall leadership, governance, support, and continuous improvement of the Sciens’s SAP ERP ecosystem. This role serves as the primary liaison between business stakeholders, IT teams, implementation partners, and SAP support providers to ensure ERP solutions align with business objectives and operate efficiently.

The Director, ERP CoE oversees ERP strategy, system enhancements, support operations, project delivery, integrations, master data governance across SAP S/4HANA and related applications.

WHAT YOU’LL BE DOING (and doing well!) 

ERP Strategy & Governance

• Define and maintain the ERP roadmap aligned with business goals.
• Establish ERP governance processes, standards, and controls.
• Lead ERP steering committees and stakeholder forums.
• Evaluate new SAP capabilities and innovations for business value.

SAP Application Leadership

• Own the SAP solution landscape including:
  • C4C
  • SAP CPQ
  • S/4
    • Finance (FI/CO)
    • Procurement (MM)
    • Sales (SD)
    • Project Systems
    • Inventory Management
    • Service Management
    • Asset Management
  • FSM
  • Ariba
  • Group Reporting
  • SAC
  • BTP
• Ensure system stability, performance, and compliance.

Project & Program Delivery

• Lead ERP implementations, upgrades, rollouts, and optimization initiatives.
• Manage third-party implementation partners and system integrators.
• Oversee project scope, budget, timelines, risks, and deliverables.
• Coordinate testing, cutover, deployment, and Post Go-Live Support activities.

Business Relationship Management

• Partner with business leaders to identify opportunities for process improvement.
• Translate business requirements into ERP solutions.
• Facilitate prioritization of enhancement requests.
• Act as the escalation point for critical ERP issues.

Support & Operations

• Lead ERP production support and incident management.
• Establish service level agreements (SLAs) and KPIs.
• Manage ERP release and change management processes.
• Ensure proper documentation and knowledge management.

Data & Integration Management

• Oversee master data governance practices.
• Ensure integrity of financial, customer, supplier, and material data.
• Coordinate ERP integrations with systems such as:
  • Workday
  • Inspectpoint
  • Microsoft Fabric
  • Hubspot
• Support data migration and data quality initiatives.

Team Leadership

• Lead internal Product Owners and support personnel.
• Mentor functional and technical team members.
• Manage vendor and consulting resources.
• Foster a culture of continuous improvement and accountability.

WHAT WE LIKE ABOUT YOU

• Education: Bachelor’s degree in Information Systems, Business, Accounting, Engineering, or related field.

• 8–12+ years of ERP experience.
• 5+ years leading SAP programs or ERP teams.
• Experience with SAP S/4HANA.
• Strong understanding of end-to-end business processes.
• Experience managing system integrators and external vendors.
• Knowledge of ERP governance and change management practices.

PREFERRED QUALIFICATIONS

• SAP S/4HANA Public Cloud experience.
• SAP Activate methodology experience.
• Experience with SAP Business Technology Platform (BTP).
• Experience with SAP Analytics Cloud.
• Knowledge of integration platforms and APIs.
• Prosci or Organizational Change Management experience.
• PMP certification.

• Understanding of global financial processes and regulatory requirements.
• Experience in training end-users and creating documentation.

WHAT WE’RE BRINGING TO THE TABLE 

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company laptop.
• Professional career development opportunities.
• Tuition reimbursement program.