Payments Specialist (Mid/Senior) - FinTech, Limassol, Cyprus

Ready to take ownership of PSP relationships, integrations and payment performance at a global scale? Join a regulated international investment group as Payments Specialist in Limassol.

About our Client:

Our client is an established, regulated global financial services group with a strong international client base in online trading. Backed by solid capital, licences and infrastructure, the group is now growing into new investment products for a much wider consumer audience. This is an exciting time to join its Finance team in Limassol.

The Role:

As Payments Specialist, you will:

• Act as the main point of contact for Payment Service Providers (PSPs), banks and other payment partners, keeping day-to-day service running smoothly and relationships strong
• Manage the onboarding of new PSPs and banking partners: due diligence, contract coordination, implementation and ongoing relationship management
• Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing (UAT) and working closely with IT through to deployment
• Monitor, optimise and improve deposit and withdrawal processes so clients get an efficient, secure and seamless payment experience
• Optimise payment routing and orchestration by tracking approval rates, PSP performance and transaction flows
• Support liquidity management, fund allocation and settlement processes
• Work with the Funding, Customer Support, Finance, Treasury, Compliance and IT teams to investigate, resolve and prevent payment issues
• Find ways to improve payment systems, processes, automation and the overall user experience
• Research and evaluate new PSPs, banking solutions, payment technologies and industry trends to support the group's global payment strategy
• Monitor provider performance and recommend improvements to success rates, costs and service quality
• Make sure payment operations comply with internal policies and regulatory requirements
  
  

What you'll need

• A Bachelor's or Master's degree in Finance, Business Administration, Economics or a related field
• At least 2 years' experience in a similar role in Payments, Banking, FinTech or Financial Services (international payment operations experience is a plus)
• A strong understanding of payment operations, transaction flows, settlements, reconciliation and payment lifecycles
• Good knowledge of AML, KYC, sanctions screening and payment industry regulations
• Experience managing relationships and negotiating commercial terms with PSPs, banks and financial partners
• A good understanding of payment systems, APIs, payment gateways and system integrations
  
• Hands-on experience with payment platforms, banking portals, CRM systems or other financial operations software (reporting or data analysis tools are an advantage)
• Strong analytical, organisational and problem-solving skills, and the ability to juggle priorities in a fast-paced environment
• Excellent communication and stakeholder management skills, and confidence working across IT, Accounting, Treasury, Compliance, Legal, Business Development and Customer Support
• Close attention to detail and a proactive approach to spotting and fixing issues
• Excellent written and spoken English

What's on Offer:

• A competitive salary (EUR 2,500 - 4,000 gross/month) based on experience, including a 13th salary and discretionary performance bonuses 
• Medical insurance covering outpatient, inpatient and dental care
• Provident fund scheme
• A structured training and development programme
• Regular company-wide team events
• Birthday and loyalty benefits
• Sports and wellness benefits
• Real career growth in a global, fast-growing group

Interested? Do you meet the requirements? Apply now via Emerald Zebra, visit the link!