Network Analyst

This position supports the Chief Technology Officer by performing the installation, configuration and management of all network equipment from the core to the edge of the network.  Duties include the configuration and maintenance of network services such as Active Directory, Group Policy and other network enabled services.  This job ensures said services are available to support all operations of the City of Tuscaloosa, which hold dependence on network communications.The following duties are normal for this classification.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position.

Functional knowledge of networking principles across all layers of the OSI model.
 
Technical experience and proven background in network design, configuration and implementation; this shall include all aspects of network infrastructure, including hardware, software, cabling and endpoints.
 
Functional understanding of network security principles and how such principles are implemented and included in network design and configuration.
 
Ability to work from command line interfaces to configure, troubleshoot and maintain network equipment; this experience shall be functional and current as this is a critical function of this position.
 
Broad functional experience with network security principles, including analysis, identification and responses to security risks.
 
Broad knowledge of the information technology space and the ability to quickly research, evaluate and learn new technologies and concepts.
 
Documented experience that includes configuration, installation and management of firewalls, layer 2 and layer 3 switches, routers, VOIP telephony equipment, etc.
 
Working knowledge of Cisco network equipment, including proficiency with the Cisco command line interface.
 
Functional experience with virtualization technology, including VMWare virtual machines and the VMWare virtualization infrastructure, including VCenter.
 
Functional experience with the Microsoft Windows networking environment, including Active Directory, Group Policy and supporting technologies such as DNS and DHCP.
 
Create and maintain detailed network documentation; change management procedures and documentation; documentation of network equipment across the entire lifecycle from installation to retirement.
 
Functional, working knowledge pertaining to the installation and termination of network cabling, including fiber, copper, coax, etc.; this knowledge shall include functional skills with equipment to test, certify and troubleshoot the physical network layer; this shall include the interpretation of test results and implementation of remediation procedures.
 
Plan, evaluate, implement and manage wireless networks, including Wi-Fi and point-to-point or point-to-multipoint networks.
 
Functional knowledge and experience with user account, user groups and permission models within a Microsoft Windows Domain.
 
Implement, configure and manage multi-factor authentication platforms.
 
Functional knowledge of network monitoring, including systems and tools used to monitor and remediate network function, network intrusion, log management and SEIM.
 
Participate in short and long term strategic planning for network infrastructure and services, including the preparation of budgetary and implementation plans.
 
Perform testing and evaluation to ensure compliance of new systems, software and platforms with existing network systems.
 
Substitutes for subordinates when necessary.
 
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
 
Recommends policies and procedures that guide and support the provision of quality services by the department.
 
Incorporates continuous quality improvement principles in day-to-day activities.
 
Must meet regular attendance requirements.
 
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
 
Performs other related duties as required.

High school diploma or GED required; vocational/technical school diploma in Data Processing, Computer Sciences, Network Engineering; or a related field; two years of experience in a comparable role or position supporting similar essential functions; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must obtain certification as a Cisco Certified Network Administrator (CCNA) within two years of employment.   Must possess and maintain a valid driver’s license.

The following requirements are normal for this classification.  Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position.
 
DATA UTILIZATION:  Requires the ability to coordinate, manage, and/or correlate data.  Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
 
HUMAN INTERACTION:  Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
 
EQUIPMENT, MACHINERY, TOOLS, AND MATERIALS UTILIZATION:  Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions. 
 
VERBAL APTITUDE:  Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
 
MATHEMATICAL APTITUDE:  Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
 
FUNCTIONAL REASONING:  Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
 
SITUATIONAL REASONING:  Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
 
PHYSICAL ABILILTY:  Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
 
SENSORY REQUIREMENTS:  Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, texture, and visual cues or signals.  Some tasks require the ability to communicate orally.
 
ENVIRONMENTAL FACTORS: Essential functions are regularly performed without exposure to adverse environmental conditions.