Scale House Administrator

We are looking for a dependable and detail-oriented Scale House Administrator to support the daily operations of our landfill. This position is responsible for checking trucks and customers in and out of the facility, accurately recording weights and material information, processing payments, and providing excellent customer service.

The Scale House Administrator will also provide administrative and accounting support, including accounts payable and accounts receivable functions, maintaining records, preparing reports, and assisting with special waste documentation and reporting. The ideal candidate is organized, comfortable working with numbers and computer systems, and able to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Greet drivers, customers, and vendors entering and exiting the landfill.
• Check trucks in and out using the facility's scale system and accurately record vehicle weights, customer information, material types, and load details.
• Ensure incoming loads are properly documented and directed to the appropriate area of the facility.
• Collect and process cash, credit card, check, and account payments and provide customers with accurate receipts.
• Balance daily transactions and maintain accurate payment and scale records.
• Assist with accounts payable and accounts receivable, including invoice processing, payment tracking, account reconciliation, and maintaining supporting documentation.
• Prepare daily, weekly, and monthly operational and financial reports as needed.
• Maintain accurate special waste records and reports, including customer information, waste profiles, approvals, load documentation, quantities, and other required paperwork.
• Review scale tickets, invoices, and supporting documentation for completeness and accuracy.
• Maintain organized electronic and paper files in accordance with company procedures.
• Answer phones and assist customers with questions regarding landfill services, accounts, pricing, and disposal procedures.
• Communicate with drivers, landfill operators, supervisors, accounting staff, and other departments to help keep daily operations running smoothly.
• Identify discrepancies in weights, payments, customer accounts, or paperwork and work with the appropriate team to resolve them.
• Follow company safety, environmental, and administrative procedures.
• Perform additional administrative duties and special projects as assigned.

Qualifications

• Previous administrative, customer service, accounting, cashiering, or office experience preferred.
• Experience with accounts payable and/or accounts receivable is a plus.
• Comfortable handling payments and working with basic accounting information.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Strong attention to detail and ability to maintain accurate records.
• Ability to learn scale house, billing, and landfill operating systems.
• Strong communication and customer service skills.
• Ability to multitask and remain organized in a busy operational environment.
• Comfortable communicating with truck drivers, customers, vendors, and operations personnel.

Physical & Work Environment

This position is primarily based in a scale house/office environment located at an active landfill. The employee will regularly interact with commercial drivers, contractors, customers, and landfill personnel. The position requires prolonged periods of sitting and computer use and may occasionally require walking outside in varying weather and landfill conditions.

What We're Looking For

We're looking for someone who is reliable, organized, customer-focused, and comfortable working with both people and numbers. This is a great role for someone with administrative or accounting experience who enjoys being part of an operations-focused environment where every day can be a little different.

To be considered for any of our current openings you must complete an application at https://careers.wasteconnections.com/ . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice