- Location
- USA - Sandy, UT
- Type
- Full-time
- Department
- CX - R&D Engineering
- Seniority
- Senior
- Source
- Greenhouse
Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Sr. Software Engineer — Salt Lake City
Overview
The Sr. Software Engineer designs, builds, tests, and maintains the NICE CXone platform. This role works across the full development lifecycle — from architecture and coding to production support — within an Agile team environment.
Key Responsibilities
- Design, develop, and enhance platform features across multiple tiers
- Write clean, maintainable code and unit tests
- Perform code reviews and resolve QA defects
- Support and troubleshoot production issues
- Collaborate with Product Management and System Analysis to deliver projects
- Mentor developers and provide technical leadership as needed
- Manage multiple concurrent projects and deliver on schedule
- Follow engineering standards, security practices, and compliance requirements
Compliance & Risk
- Ensure regulatory and security best-practice adherence
- Protect sensitive customer data
- Maintain accurate reporting and documentation
Required Qualifications
Education
- Bachelor’s in Computer Science, Information Systems, or equivalent experience
Experience
- 6+ years software development
- Strong problem-solving and decision-making skills
- C#, ASP.NET, .NET Framework, Visual Studio
- Object-oriented design, design patterns, and unit testing
- Multithreaded applications and TCP/IP communication
- Agile development practices
- Excellent communication and teamwork
Preferred Experience
- SQL Server
- WCF, C++, Flex/ActionScript, or Delphi
- Automation/testing tools
- TFS or similar tooling
- Telecommunications or call-center platforms
- Prior technical or team leadership experience
About NICE Ltd.
NICE delivers enterprise cloud and on-premise software solutions. NICE CXone is the company’s cloud customer experience platform, combining omnichannel routing, workforce optimization, analytics, automation, and AI.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.