- Location
- Raleigh, NC
- Workplace
- Onsite
- Type
- Full-time
- Department
- Patient Services
- Seniority
- Manager
- Education
- Bachelor
- Source
- Lever
Description
Our doors are open—and so are our opportunities.
Planned Parenthood South Atlantic is a mission-driven organization committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to people of all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. When you join our team, you become part of a compassionate, dedicated workforce that makes a meaningful impact in the lives of our patients and communities every day.
Our culture of belonging is brought to life through clearly defined Workplace Values and Service Standards that guide how we work, support one another, and serve our patients. These shared principles connect us as one team across all locations and roles, creating a workplace where purpose, collaboration, and respect are at the center of everything we do.
If you are passionate about advancing equitable healthcare and want your work to truly matter, we invite you to grow your career with us.
Learn more: ppsatcareers.org
What's interesting about this job?
The Health Center Manager (HCM) is a Team Leader and a proponent for change management! They ensure a patient-centered service model by creating an environment that promotes responsive service delivery. They supervise unlicensed staff and serve as the administrative supervisor for Clinicians. They lead change initiatives to ensure PPSAT is compliant and able to compete in the changing healthcare environment. The Health Center Manger works with Director of Patient Services to ensure that operations, medical compliance, and financial position are compliant with established processes and protocols of all health centers within the designated mission of the agency. The HCM holds health center staff accountable to specific measurable customer service standards and compliance with PPSAT medical, administrative and security protocols.
What We're Looking For:
Passionate about reproductive health care and justice.
Believe sexual health is essential to every person’s overall health, well-being, and happiness.
Experience with working in and managing a fast-paced dynamic environment.
Multi-tasker who is organized and provides attention to detail.
Passionate about building and leading a strong Team.
Ability to self-motivate, work independently, and function well as a team member.
Experience working across a diverse service area.
Position Details:
Location: On-site: Raleigh Health Center
Schedule: Full-time Monday - Friday 40 hours per week | work hours:
Monday: 9AM-5PM
Tuesday: 10AM-6PM
Wednesday: 9AM-5PM
Thursday: 10AM- 6PM
Friday: 9AM-5PM
All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
Skills
EHRPatient CareComplianceOSHACustomer ServiceProgram ManagementChange ManagementHIPAA
Benefits
As a full-time PPSAT employee, you’ll enjoy a comprehensive benefits package, including: Medical, dental, and vision insurance Health Reimbursement Account (HRA) 403(b) Retirement Plan with employer match Generous Paid Time Off and Holiday Pay Employee Assistance Program (EAP)