Quality Manager

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

Summary:

The “Quality Manager” will be based in Dallas, TX.

In this role, you will develop, implements and coordinate product assurance program to prevent or eliminate defects in new or existing products.

Responsibilities:

• Researches, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
• Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
• Contributes with other top management personnel in formulating and establishing company policies, operating procedures and goals.
• Develops initial and subsequent modifications of product assurance program to delineate areas of control, personnel requirements and operational procedures within program.
• Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
• Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish controls and procedures for attaining goals.
• Interface with customers on technical/quality issues and improvement initiatives.
• In charge of managing customer audits and regulatory/compliance agency audits.
• Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
• Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
• Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.

Qualifications:

• Typically requires a Bachelor's degree in Engineering or related field or equivalent experience and training.
• Typically requires a minimum of 6 years of experience developing, implementing and maintaining quality systems or related area.
• Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates knowledge of multiple functional technologies/processes, industries or functions and understanding of interdependencies of such processes at the site.
• Must have knowledge of difficult system requirements and both national and international government regulatory agency standards.
• Use of the following skills/tools may be required:
• Electronic Assembly: color code, component, schematics, loading, touch-up, commercial soldering, mechanical assembly, surface mount assembly, point to point wiring;  
• Cables: crimping, harness assembly, connector/wire soldering, cable prepping; 
• Testing: oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer;
• Inspection: bare board, loaded, systems, components, cable/harness, microscope, measuring tools;
• Machine Operations: automatic component insertion equipment, surface mount insertion equipment, wave soldering;
• Mechanical & Electrical Tools: power air guns, taps & dies, alignment tools, measuring tools;
• Office Skills: typing, telephones, computer languages, word processor, data entry, ten key, spread sheet (PC), software;
• Warehouse: forklift, electronic scales, pallet jack, staple gun, cycle counting, kitting.
• Must have knowledge of relevant regulatory standards and applicable regulations.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 11-06-2026 Job Posting End Date 01-01-2027

Job Category

Quality

Relocation: Not eligible

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).