- Salary
- C$65k – C$75k
- Location
- Woodbridge, ON
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Experience
- 5+ years
- Source
- PCRecruiter
Description
Customer Service Representative (CSR) - Personal Lines
Employment Type: Full-Time, In-Office (negotiable based on experience)
Location: Woodbridge, ON
Department: Personal Lines
The Opportunity
Our client, a growing, reputable insurance brokerage located in Woodbridge, ON, is looking for motivated and personable Customer Service Representatives to join their growing team. This is an opportunity to grow your hands-on experience in personal insurance, develop client relationships, and work alongside award winning brokers who are committed to helping you succeed. You will be responsible for managing the day-to-day servicing and growth of a $2M book of business (approximately) working hand in hand with Sales Executives (Producers), ensuring timely and accurate service and support.
Key Responsibilities
- Renewals
- Service requests
- Endorsements
- Remarketing
- Documentation
- Insurer interactions
Required Qualifications & Skills
- Experience: Minimum 5+ years of experience as a RIBO licensed Customer Service Representative (CSR) or Customer Service Advisor (CSA) within an Ontario insurance brokerage.
- Mastery of Applied Epic, minimum 3 years of experience.
- Licensing: Active Registered Insurance Brokers of Ontario (RIBO) license in good standing is mandatory.
- Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
What we offer:
- Competitive base salary ($65,000 - $75,000 base)
- Performance-based bonuses and commission opportunities for cross-selling or new business generation
- Comprehensive health, dental, and vision benefits plan
- Paid vacation days and personal wellness days
- Paid RIBO licensing renewals and financial support for continuing education
- A professional, energetic, and supportive team environment right in the heart of Woodbridge.
About Harbinger Network Inc.
Harbinger Network Inc. is a Canadian-based firm serving companies across Canada and the USA through a diverse network of recruiters and expertise spanning more than 10 major disciplines, with a mission to connect exceptional professionals with organizations across North America and deliver talent that integrates seamlessly and makes an immediate impact.
To apply for the position of Insurance CSR - Personal Lines in confidence, please submit your resume to:
Carolina Diaz, Senior Recruitment Advisor
Direct Line: (365) 800-3598
Email: [email protected]
Disclosure
This posting represents an active and genuine vacancy with one of Harbinger Network's clients and is not for speculative or pipeline recruitment. Harbinger Network and/or our clients may use AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace the Hiring Manager's judgement or decision-making in the hiring process.
