Facilities Coordinator cum concierge

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Coordinator cum concierge is responsible for the day-to-day delivery of integrated facilities management services across office and laboratory environments. This role combines technical coordination, vendor management, workplace experience, safety compliance, and administrative support, ensuring efficient operations, high service standards, and a safe, well-maintained workplace.

 

Key Responsibilities

Facilities Operations & Client Management

Act as the point of contact for facilities-related requests, complaints, and inquiries

Manage client and internal (JLL) Purchase Orders (POs), including issuance, tracking, and invoicing

Ensure timely resolution of issues and escalate critical matters to the Facilities Manager (FM)

Maintain strong client relationships and deliver high levels of customer satisfaction

 

Vendor & Contract Management

Manage cleaning vendors and on-site staff to ensure all office and laboratory spaces are clean, safe, and well-maintained

Coordinate pest control services and monitor hygiene standards

Act as the main liaison for all facilities vendors and contractors

Obtain competitive quotations, review scope, and support FM in vendor selection and approval

Ensure vendors complete scheduled maintenance and submit monthly service reports and documentation

 

Maintenance & Technical Coordination

Provide coordination and basic technical oversight for:

ACMV systems

Chillers

Electrical systems

Laboratory facilities and infrastructure

Manage reactive, corrective, and ad-hoc maintenance works

Review and vet quotations before submission for FM approval

Track work completion, ensuring timely closure and quality standards

 

Preventive Maintenance (PPM)

Develop and maintain a 52-week Planned Preventive Maintenance (PPM) schedule

Coordinate closely with vendors on scheduling and execution

Monitor maintenance performance and compliance with service standards

 

Workplace Experience & Concierge Services

Act as a concierge/front-of-house representative within the client office

Cover reception duties, including:

Issuing access cards and visitor passes

Handling calls, couriers, and guest management

Support event coordination, meeting setup, and workplace experience initiatives

Manage conference room bookings and ensure meeting spaces are fully prepared

 

Space & Office Administration

Coordinate small-scale office moves, seating arrangements, and minor fit-out/modification works

Manage office supplies, pantry consumables, and inventory control

Handle season parking applications and building communications/circulars

Maintain a well-organized filing and documentation system for all FM records

 

Inspections, Compliance & Safety

Conduct daily inspections of office and laboratory areas to ensure operational readiness

Complete daily, weekly, and bi-monthly FM checklists

Support workplace health & safety initiatives and ensure compliance with policies and regulations

Assist in organizing and coordinating fire drills and emergency preparedness exercises

Support and coordination of first aiders and emergency response team members

 

Building Shutdown & Critical Operations Support

Support annual building shutdown planning and execution, including preparation of documentation and checklists

Assist in developing method statements, procedures, and shutdown scripts for critical systems

Coordinate closely with vendors, stakeholders, and FM during shutdown activities

Provide onsite support during shutdown periods, ensuring works are executed safely, efficiently, and according to plan

Track completion, validate works, and ensure proper documentation and reporting post-shutdown

 

 

Location:

On-site –Seoul, Korea, Republic of

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.