Proposal Associate - Virtual

Our Story 

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. 

Our Benefits 

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. 

Flexible Working 

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.  

  

Great Place to Work 

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. 

We invite you to join our team!  Learn more at careers.alight.com.  

The Role
The Proposal Associate serves in a support capacity assisting Proposal Managers with recurring questionnaires, RFIs, RFPs, client requests, and sales support deliverables. You will help prepare accurate, complete, and client-ready drafts by leveraging AI-assisted drafting tools, approved proposal content, and apply established protocol and proposal language. You will also support client research by gathering relevant information and organizing RFP materials for Proposal Manager review and follow-up. This position is ideal for someone who is highly organized, detail-oriented, curious, and comfortable using technology to improve speed, quality, and consistency. Working under the guidance of a Proposal Manager, the role supports proposal execution by reducing manual effort, coordinating inputs, and helping ensure content is prepared for timely review by proposal managers.

Responsibilities

• Leverage Loopio AI features and other approved AI-assisted tools to accelerate research, draft response options, summarize source materials, and identify potential content matches.

• Review AI-generated or pre-populated responses for relevance, completeness, formatting, and alignment to the question being asked before routing begins.

• Conduct targeted research using approved sources, including Loopio and other internal knowledge repositories, client materials, and publicly available information when appropriate.

• Identify gaps where standard content does not fully answer the question and escalate.

• Proofread and edit proposal content for grammar, clarity, consistency, formatting, brand alignment, and client-ready presentation.

• Support the completion of standard and recurring RFPs, RFIs, due diligence questionnaires, broker/TPE questionnaires, client questionnaires, and other sales response requests.

Requirements

• Bachelor’s degree preferred, or equivalent experience in proposal support, sales operations, project coordination, research, communications, marketing, business operations, or a related field.

• One to three years of experience in proposal coordination, RFP support, sales enablement, business development support, client service, project administration, or content management preferred.

• Experience using Loopio, Salesforce, SharePoint, Highspot, Microsoft Teams, Microsoft Word, Excel, PowerPoint, and Outlook preferred.

• Comfortable using approved AI tools to support drafting, research, summarization, content comparison, and productivity, with an understanding that AI-generated content must be reviewed and validated before use.

• Strong research skills with the ability to gather information from multiple sources, synthesize findings, and identify when expert input is required.

• Excellent attention to detail, including the ability to review responses for accuracy, completeness, consistency, compliance, grammar, and formatting.

• Strong organizational skills with the ability to manage multiple assignments, deadlines, and priorities in a fast-paced environment.

• Clear written and verbal communication skills, with the ability to follow up professionally and work effectively with cross-functional teams.

Preferred Requirements

• Curious, resourceful, and eager to learn proposal development, Alight solutions, RFP best practices, and sales support processes.

• Technology-forward mindset with interest in AI, automation, content management, and workflow improvement.

• Strong service orientation and willingness to support during deadline-driven pursuits.

• Comfortable working with detailed questionnaires, repetitive content, complex instructions, and multiple document formats.

• Ability to distinguish between standard reusable content and responses that require customization, SME validation, or client-specific tailoring.

• Proactive communicator who asks thoughtful questions, escalates risks early, and takes ownership of assigned work.

• Continuous improvement mindset with interest in improving response quality, content freshness, searchability, and first-draft accuracy.

Work Environment

The RFP Specialist / Proposal Coordinator will collaborate regularly through Loopio, Microsoft Teams, SharePoint, and other digital workspaces. Some flexibility may be required to support client deadlines, high-volume proposal periods, or time-sensitive submissions.

Application and Interview 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. 

Alight requires all virtual interviews to be conducted on video.  Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. 

Our commitment to Inclusion 

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. 

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. 

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].  

Equal Opportunity Policy Statement 

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. 

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request  reasonable accommodations/modifications by contacting their recruiter. 

Authorization to work in the Employing Country 

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. 

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

60,000.00 USD

Maximum :

70,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.