Associate Manager, AI Enablement & Digital Experience

Job Description:

Key Responsibilities

• Support execution of the Creative Studio AI Enablement roadmap, including pilots, adoption activities, workflow integration, and reporting.
• Partner across Creative, Operations, IT, Marketing, Events, Procurement, and vendors to align tools, priorities, and delivery needs.
• Embed AI into creative workflows for design, video, content, presentations, production, and merchandise outputs.
• Develop and maintain practical enablement resources, including templates, prompt libraries, training materials, and reusable examples.
• Drive adoption and change management by supporting teams, collecting feedback, and promoting responsible experimentation.
• Ensure AI usage follows approved governance, compliance, data/privacy, brand, and IP guidelines.
• Manage and optimize the employee merchandise online store, including product catalog coordination, storefront content, fulfillment workflows, vendor alignment, and performance insights.
• Track adoption, efficiency, quality, and store performance metrics; translate insights into workflow and improvements.

Qualifications

Required

• BA/BS in Business, Marketing, Communications, or related field.
• 3–6 years of experience in creative operations, digital production, marketing, AI enablement, or related field.
• Experience with AI-enabled creative workflows, prompt development, automation, or digital content production.
• Strong understanding of creative production processes and cross-functional stakeholder management.
• Excellent organization, communication, and change management skills.

Preferred Experience

• AI enablement, transformation, innovation, or responsible AI governance experience.
• Experience building training resources, playbooks, or enablement programs.
• Experience with merchandise, digital storefront, e-commerce, or vendor-managed fulfillment operations.
• Experience working in a Creative Studio, agency, Center of Excellence, or global/distributed team environment.

Success in This Role

• AI is embedded into daily Studio workflows and adopted by creative and operations teams.
• Teams demonstrate stronger AI fluency, improved efficiency, and consistent responsible AI practices.
• The merchandise store is brand-aligned, operationally efficient, and supported by scalable creative workflows.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $76,700 - $142,500.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

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