Team Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

Position Key Responsibilities:

• Oversee and lead the specific and general duties of restaurant operations.
• Lead with humility.
• Responsible for maintaining strict adherence to local and state food safety procedures.
• Shift management: setting up the shift and sending breaks.
• Celebrate the success while still maintaining accountability and procedure with team members.
• Exhibit our Core Values and 2nd Mile Service qualities on a day-to-day basis.
• Ensure that Chick-fil-A Lumberton is meeting and exceeding all Chick-fil-A standards and locational goals.
• Build strong relationships with the leadership team as well as the team members.
• Ensure that everyone displays a professional attitude at all times.
• Ensure overall cleanliness, stock, and organization of the restaurant.

We Offer:

• Competitive pay
• Free employee meal(s) per shift
• Sundays off
• Fun environment
• Health insurance benefits
• Paid time off
• Up to $25,000 in scholarships annually

Specific Experience:

• Required: High School Diploma or equivalent 
• Required: Strong analytical and problem-solving skills

Other Characteristics:

• Excellent customer service
• Sincere desire to create a positive environment for both guests and team members
• Strong communication skills
• Strong interpersonal skills
• Organizational skills
• Ability to lift 40 - 60 pounds on a consistent basis
• Ability to prioritize
• Ability to multitask
• Ability to work effectively both independently and in a team environment
• Close attention to detail
• Servant spirit with strong sense of stewardship
• Self-starter who completes tasks without excessive supervision
• Willingness and humility to serve others first and "get in the trenches" with fellow team members

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift
• Other
• 10 hour shift

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid training

Chick-fil-A Lumberton FSU

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.