Senior Project Manager (Digital Strategy & Consulting)

About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, you'll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you'll not only witness but also contribute to significant ROI achievements and market successes. We're not just navigating the future of digital commerce; we're creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2026 milestones include:

• Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige

• Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management

• Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups

• Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot

• Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions

• Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China

• Expanding The Hour Glass's presence across 9 APAC markets with integrated solutions.

About This Position

As a Senior Project Manager, you will contribute to digital transformation initiatives by combining strategic consulting, project coordination, and digital ecosystem management. You will work closely with clients, internal teams, and external partners to define strategies, manage project execution, and ensure the successful deployment of digital solutions. This client-facing role also involves supporting commercial activities and contributing to the continuous development of ITC France's expertise and service offerings.

Responsibilities:

Digital Strategy & Consulting

• Contribute to the definition of digital transformation strategies, including CRM, infrastructure integration, marketing automation, digital platforms, and WeChat ecosystems.

• Analyze client needs, business objectives, and customer journeys to develop strategic and actionable recommendations.

• Lead or contribute to consulting engagements from pitch to completion, including competitive analysis and proposal preparation.

• Support commercial activities, including responses to tenders, lead generation initiatives, and presales stage of the projects.

• Contribute to ITC's thought leadership by publishing one monthly article on the Company website or LinkedIn, in collaboration with the Marketing team.

• Actively support lead generation efforts through ongoing LinkedIn outreach and network development activities, in alignment with commercial objectives.

Project Management & Coordination

• Manage multiple client digital transformation initiatives, ensuring planning, stakeholder coordination, and monitoring of deliverables.

• Act as an interface between client teams, ITC teams, and external partners.

• Budget monitoring and project reporting.

• Ensure deliverables meet agreed scope, quality, and deadlines.

• Manage vendors, contractors, and third-party partners.

• Monitor and resolve issues in a timely manner.

Content Ecosystem & Operational Deployment

• Supervise and contribute to the deployment of digital solutions, including social media management, marketing automation tools, e-commerce platforms, and mini programs, etc.

• Create and manage clients in WeChat ecosystems, including setup, implementation, content management, and optimization, etc.

• Work with analytics tools to extract insights and support performance reporting.

• Support training and knowledge hub update.

Operational Governance & Reporting

• Participate in daily standup meetings, weekly Level 10 meetings, and regular one-on-one meetings with the line manager, in alignment with the Company's operating framework.

• Submit structured daily activity reports in accordance with Company guidelines.

• Ensure timely and accurate updates within the designated project management and collaboration tools.

• Align with defined objectives and key performance indicators (KPIs), as communicated by Management and reviewed periodically.

Requirements

Must have:

• 5+ years of experience in marketing, digital strategy, or growth project management, ideally with international exposure.

• Proven track record in both strategic planning and hands-on campaign execution.

• Strong experience with social media platform operations, content creation, and community management.

• Skills in photography and video editing (Adobe Creative Suite or similar).

• Experience with digital marketing tools (CRM, analytics, AI marketing platforms, ABM, GTM).

• Excellent cross-cultural communication and stakeholder management skills.

• Experience in the airport/transport sector is a great plus.

• Bachelor's degree or higher in marketing, business, communications, or a related field (Master's is a plus but not required).

• Strong analytical mindset, creative problem-solving, and adaptability in multicultural environments.

Nice to Have:

• Fluency in Chinese (Mandarin).

• Experience working with large brands, public institutions, or international organizations.

• Familiarity with B2B and B2C marketing models.

• Experience in digital transformation or consulting.

The Package

• 💶 Competitive salary compared to market, including statutory vacation bonus, in line with the SYNTEC Collective Agreement.

• 🏢 Hybrid Work Environment: Enjoy the flexibility to work both remotely and from our main office in Île-de-France.

• 🏖️ Generous Paid Time Off, fully aligned with French Labour Code.

• 💼 Professional Expenses Covered: Get full reimbursement for reasonable business expenses, processed monthly upon submission of receipts.

• 🏥 Comprehensive Social Benefits: Benefit from retirement fund contributions (ARRCO) and health & welfare insurance (ALPTIS Mutuelle and Prévoyance).

• 💻 All the Tools You Need: We provide all necessary business equipment and resources to help you succeed from day one.

• 📚 Growth & Development: Access employer-sponsored training to support your professional journey.

• 🌍 Dynamic Team Culture: Collaborate with passionate colleagues and enjoy opportunities for business travel within France and internationally.