Room Attendant - Full Service

About Us

HEI Hotels & Resorts is proud to welcome the Embassy Suites Virginia Beach Oceanfront Resort to our growing portfolio of distinguished properties. At HEI, we understand that exceptional hotels are built by exceptional people. Located along the vibrant Virginia Beach oceanfront, this all-suite resort offers stunning ocean views, upscale accommodations, and family-friendly amenities designed for both leisure and extended-stay travelers. With direct beach access, elevated food and beverage experiences, and a dynamic coastal atmosphere, the property delivers a unique blend of comfort, energy, and hospitality. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.

• Adhere to cleaning procedures and instructions for use of cleaning agents.

• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

• Push and pull vacuum throughout the entire room and empty trash.

• Replenish amenities, linens, and supplies in guest room.

• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.

• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $17.00 - $17.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.