Operations Management – Senior Change Management Manager

About Us:
Huatai International Financial Holdings Company Limited (“Huatai International” or “the Company”), is the only overseas wholly-owned or controlled subsidiary of Huatai Securities. Huatai International is the Huatai Group’s international arm which plays as a crucial role in the group's internationalization strategy by:
a) not only providing offshore capital market services (and a global business platform) but also provides onshore clients with valuable cross-border capital market services (aligned with the mainland China government’s policies and commercial intentions);
b) actively making use of Huatai Securities’ leading position, distribution network and customer base in mainland China;
c) integrating on a global basis across many jurisdictions and regions, a successful and fully integrated international financial platform with innovative financial services solutions.

Huatai International operates as a holding company for consolidating all of the group’s cross-border businesses and companies under one umbrella, offering a truly unified and international business platform. In recognition of such international strength, the renowned international rating agency Standard and Poor’s has assigned Huatai International a “BBB+” rating (for long term) and “A-2” (for short-term).

Job Description:

• Process transformations by evaluating and improving existing operational processes to align with industry best practices. 
• Conduct workshops and interviews to gather detailed information and ensure requirements are fully understood.
• Identify inefficiencies and develop practical solutions to address them
• Introduce process improvements to optimize operational management.
• Develop process flow diagrams and documentation to visualize existing and future-state processes.
• Create and assess business process models for new product launches and change projects. 
• Partner with operations managers to define and document new process needs.
• Coordinate with technology teams to convert operational needs into system enhancements.
• Support project teams to ensure on-time completion of assigned tasks. 
• Obtain approval from key operations leaders for proposed process improvements.
• Liaise with cross-functional teams, including IT, operations, and senior management, to ensure alignment and collaboration on transformation projects.
• Provide regular updates to stakeholders on project progress, milestones, and potential risks or issues.
• Act as the bridge between business users and IT teams to ensure the timely and accurate delivery of business solutions

Qualifications:

• 7+ years of experience in a Change Management / Business Analyst role, within the financial services industry.
• Experience in leading medium to large-scale transformation projects, including re-platforming and process optimization is essential.
• Strong knowledge of cash securities and Over the Counter Derivatives products, life cycle event, post trade controls
• Bachelor's degree in Business Administration or a related field.
• Proficiency in business analysis tools and methodologies.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and stakeholder management skills.
• Experience with process mapping, requirements documentation, and user acceptance testing (UAT).
• Familiarity with business intelligence tools, data analytics, and reporting platforms is a plus.
• Good command of spoken and written English and Chinese (Cantonese & Mandarin)