Incident Response Engineer L4

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary: As a Security Engineer L4 at Frontdoor, you will be responsible for the security of all services offered by Frontdoor and providing security support for engineering teams leveraging those services. The Frontdoor InfoSec team works with micro-service, application and mobile development teams to design and build secure solutions, participate, and coordinate cross-organization security initiatives, and solve security challenges at scale.   

 

This individual will participate in a wide range of security due diligence efforts and assist with security integration. This role requires partnering with other security engineers and SMEs from different business lines to help identify and remediate security risks and threats as well as diving deeply into tactical aspects of security.  Successful Security Engineers at Frontdoor are self-starters, able to work autonomously, natural problem solvers, collaborative, and not fazed by adversity or ambiguity. In addition, you should have strong problem-solving skills, excellent communication skills and a good technical understanding of modern cloud security architectures. 

 

Responsibilities: 

• Help drive and work with the team to develop and implement a complete security stack that provides endpoint management, vulnerability management, DDoS protection, data protection, and incident management.   

• Work with engineering teams across Frontdoor to prioritize security issues and find collaborative resolutions.  

• Provide expert advice and consultancy to internal customers on risk assessment, incident triage, threat modeling, and security vulnerability mitigation.  

• Mentor and guide newer security engineers on best practices, collaborative approaches and evaluating risk.   

• Partner with multiple teams across multiple locations with varying degrees of risk tolerance to ensure timely delivery and secure solutions.  

• Help drive internal process improvement projects, including the development and implementation of internal security tools.  

• Help create and socialize security guidance documentation and assistance with security metrics delivery and system improvements. 

• May include other duties as applied. 

Qualifications

Required Skills:  

• Experience in Information Security, Cybersecurity, Identity and Access Management (IAM), and Information Technology to include accountability for complex tasks and projects 

• Hands-on experience securing cloud applications and infrastructure (AWS, GCP, Azure) 

• Solid understanding of security vulnerabilities, attacker exploit techniques, and methods for remediation 

• AWS, GCP, or Azure cloud infrastructures  

• Docker, Kubernetes, Istio, Envoy, OPA, Styra  

• ElasticsearchLK Stack, Splunk, OpsGenie  

• Kafka, MongoDB, redis  

• Git and GitLab or GitHub 

• Go, JavaScript, *Uxshell Script (bash) Python, Java 

 

Preferred Skills:  

• Working knowledge of cloud infrastructure and services like AWS (EKS, ECS, VPC, KMS, CloudWatch, OpenSearch, EC2, S3, DynamoDB, Route53, Lambda, etc.) 

• Experience implementing and leveraging logging and monitoring solutions, Splunk, Elastic, Fluentd or Prometheus 

Physical Role Requirements: Be seated at a computer intermittently for up to eight hours a day.  Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.  Sitting for long periods of time while using office equipment such as computers and phones.  Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.   

Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required, Bachelor’s degree in Engineering, Computer Science, Statistics, or similar field preferred 

Minimum Experience required (number of years necessary to perform role): 5+ years of application security, scripting, or automation experience required 

  

Other/State Specific

This role pays between $125k to $160k, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

 

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

 

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.