Security Officer Visitor Intake Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Visitor Intake Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access, support security-related procedures, and deliver exceptional customer service and communication. In this visible role, you will help create a professional environment through teamwork, integrity, and a caring approach while reflecting Allied Universal’s agile, reliable, and innovative values every day.

Position Type: Full Time

Pay Rate: $21.25 / Hour

Job Schedule:

DayTimeMon08:30 AM - 04:30 PMTue08:30 AM - 04:30 PMWed08:30 AM - 04:30 PMThur08:30 AM - 04:30 PMFri08:30 AM - 04:30 PM

What You'll Do:

• Provide customer service at the front desk of a commercial real estate location by following site-specific procedures, managing visitor interactions, and supporting security-related protocols.
• Monitor access to the lobby and reception area by checking in guests, verifying credentials, issuing visitor passes, and documenting arrivals and departures as required.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building management and/or emergency personnel when appropriate.
• Answer questions, provide directions, and support tenants, visitors, and staff with professionalism while helping to deter unauthorized access and security-related concerns at the location.
• Maintain accurate front desk records, incident notes, and daily activity reports, and report maintenance, access control, and/or security-related issues according to site procedures.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1618625