Billing Officer

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Billing & Order to Cash Specialist
Location – Mallorca
Full Time

About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

Job Summary:
We are seeking a detail-oriented and proactive professional to join our Finance team as a Billing & Order to Cash Specialist. This role is essential to ensure accurate and timely billing processes, effective collections, and strong risk control measures. You will collaborate closely with internal stakeholders and external clients to maintain compliance, improve cash flow, and optimize DSO performance.

Responsibilities:

• Prepare invoices accurately and on time, in line with contractual agreements.
• Reconcile billing data and resolve discrepancies promptly.
• Maintain billing records for audit and compliance purposes.
• Collaborate cross-functionally with Sales, Operations, and Finance to ensure billing accuracy.
• Support month-end and year-end closing processes.
• Identify and implement process improvement opportunities within billing.
• Manage Order to Cash activities, including Collections, Billing, and Back-office tasks.
• Drive risk control initiatives and contribute to cash flow and DSO improvement.
• Interact effectively with internal stakeholders and external clients to resolve issues and maintain strong relationships.

Skillset and Experience Required:

• Experience: 2+ years in billing, collections, or Order to Cash processes.
• Technical Skills: Proficiency in ERP systems and MS Excel; knowledge of financial controls and compliance.
• Analytical: Strong attention to detail and ability to resolve discrepancies.
• Communication: Excellent interpersonal skills for stakeholder and client interaction.
• Problem-Solving: Ability to identify process gaps and propose improvements.
• Languages: Fluent in English; additional languages a plus.
• Personal Traits: Organized, proactive, and adaptable in fast-paced environments.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.