Community Engagement Manager

For over 170 years, Anglicare has been serving people in need. We began because people saw a need and were compelled to make a difference, and that purpose continues today.

Our Vision: Jesus Christ honoured, lives enriched, and communities strengthened.

About the role

This role is with Anglicare Op Shops, part of our Community & Mission team.” , supporting the growth and sustainability of Anglicare’s volunteer network and community engagement initiatives.

You will play a key role in strengthening the capability, engagement, and reach of our Op Shops by leading volunteer programs, building partnerships, and driving community connection across the network.

• Play a key role in growing and sustaining the volunteer workforce that underpins Anglicare’s Op Shops and community impact

• Lead end-to-end volunteer initiatives including recruitment, training, engagement, and recognition

• Build meaningful partnerships with businesses, churches, schools, and community groups

• Contribute to the growth and visibility of the Op Shops network through impactful engagement and communications strategies

Key responsibilities include:

• Leading the recruitment, onboarding, and placement of Volunteer Day Leaders across the Op Shops network

• Designing and delivering volunteer training, development, and engagement initiatives

• Driving volunteer retention and recognition programs to build a strong, connected volunteer community

• Establishing and maintaining partnerships with corporate, church, and community stakeholders

• Coordinating donation initiatives and community stock sourcing programs

• Developing engaging communications including campaigns, newsletters, and storytelling content

• Representing Anglicare at community events, partner meetings, and engagement activities

• Maintaining volunteer systems, tracking metrics, and reporting on program outcomes

• Ensuring compliance with safety, wellbeing, and regulatory requirements for volunteers

About you

• Relevant qualification in Community Development, Marketing, Communications, Non-Profit Management, or similar (or equivalent experience)

• Experience in volunteer coordination, community engagement, or stakeholder relationship management

• Strong relationship-building skills with the ability to engage diverse stakeholders

• Excellent written and verbal communication skills, including storytelling and content development

• Demonstrated experience developing and implementing engagement or retention strategies

• Strong organisational skills with the ability to manage multiple priorities and deliver to deadlines

• Research, reporting, and analytical capability

• A proactive, collaborative, and community-focused approach

• Experience working in a not-for-profit, retail, or mission-driven environment (desirable)

• Current NSW Driver’s Licence

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability, and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds.

• Salary packaging – up to $15,900 tax-free income plus $2,650 for meals and entertainment

• Ongoing professional development and leadership training

• Exclusive discounts to over 400 retailers

• Employee Assistance Program and Fitness Passport

Are you ready for a career that means more?

To apply for this role, don’t delay. Click Apply today and submit your resume. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all ages, genders, abilities, and cultural backgrounds.