Case Manager

Description

Case Manager – East Cobb Family Dentistry
Location: Marietta, GA

East Cobb Family Dentistry, a modern and fast-growing dental practice in Marietta, GA, is seeking a Case Manager to support our Dentists. This role is focused on guiding patients through general dentistry and advanced surgical procedures such as dental implants, bone grafting, full-arch restorations, and wisdom teeth extractions.

This is not a front desk or administrative role—this is a high-impact sales position where your ability to consult, build trust, and close cases will directly influence patient care and practice growth.

Key Responsibilities:

• Lead treatment consultations for restorative, surgical and implant-related procedures
   
• Present and explain treatment plans and financing options
   
• Build strong rapport and trust with patients to increase case acceptance
   
• Collaborate closely with Dentists, Hygienists and clinical staff
   
• Manage a steady pipeline through consistent follow-up, relationship-building, and patient education
   

Qualifications:

• Minimum 2 years of dental sales or treatment coordination experience required
   
• Prior experience supporting oral surgery or implant cases strongly preferred
   
• Proven track record of closing high-value treatment plans
   
• Strong interpersonal and communication skills
   
• Ability to simplify clinical concepts for patient understanding
   
• Self-motivated, goal-oriented, and comfortable working in a performance-based role
   
• Experience with dental software, patient financing tools, and CRM systems is a plus
   

What We Offer:

• Competitive base salary with uncapped commission
   
• Full benefits package including:
   
  • Health, dental, and vision insurance
     
  • 401(k) with company match
     
  • Life and disability insurance
     
  • Two weeks paid time off plus seven paid holidays
     
• Bonus opportunities for exceeding performance goals
   
• A modern, supportive work environment equipped with advanced dental and surgical technology
   
• Ongoing coaching, mentorship, and growth opportunities
   

About Wave Dental Specialists:
East Cobb Family Dentistry is a premier dental practice offering comprehensive care across general dentistry, periodontics, oral surgery, implants, and more. Our team is committed to clinical excellence and delivering a patient-first experience in a collaborative, tech-forward environment.

Apply Today:
If you're a confident dental sales professional ready to grow with a dynamic surgical team and make a meaningful impact on patient lives, we encourage you to apply today.

#indeedwavedp

Requirements

Education and Training

• 3+ years of dental business office experience.
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Salary, Exempt

Reports to: Director of Sales