- Salary
- $18 – $20/hr
- Location
- Elko, NV
- Workplace
- Onsite
- Type
- full-time
- Department
- Retail
- Seniority
- Mid
- Education
- High School
- Industry
- Hospitality
- Category
- Operations
- Role type
- People Manager
- Environment
- Customer-Facing
- Visa
- Not sponsored
- Source
- Paylocity
Overview
Supervise table games operations on the casino floor at Maverick Casino & Hotel Elko. Responsibilities include overseeing table games dealers, ensuring compliance with gaming regulations, managing customer service issues, and maintaining a positive gaming environment. Must have experience in casino gaming operations, strong leadership abilities, and excellent customer service skills. The position requires the ability to work in a fast-paced environment, handle cash transactions, and interact professionally with guests and team members. Supervisors typically work rotating shifts including evenings, weekends, and holidays.
Description
Description
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)
Pay Range; $18 -$20/hr.
*Housing options available after 90 days*
The Table Games Floor Supervisor will implement and ensure compliance with Nevada State Gambling Control Board regulations, company internal control policies and safety regulations. Train, supervise and monitor performance of team members to ensure smooth and efficient gaming operations during shift. Will train the right candidate.
Team Members Will Enjoy:
• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!
Roles and Responsibilities:
- Supervise the operation of assigned gaming tables.
- Directly supervise dealers and monitor all procedures governing the opening and closing of games and shift changes.
- Ensure fills/credits are handled in accordance with regulations and policies.
- Promote positive guest relations. Assist in answering guest questions or resolving disputes.
- Maintain supplies at gaming table and ensure they are supplied with sufficient and proper equipment.
- Provide assistance and expertise when dealing with concerns or disputes between customers and the game/house.
- Create a positive, professional atmosphere for team members and guests.
- Instill an atmosphere that encourages team members to share ideas, discuss concerns and resolve conflicts.
- Perform other duties as assigned.
Requirements
EDUCATION, EXPERIENCE AND TRAINING:
- Must be 21 years of age and High School graduate or GED.
- Minimum two years previous experience of related casino experience.
- Ability to obtain and maintain a Nevada Gaming Card.
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED:
- Working knowledge of gaming operations, knowledge of State of Nevada Gambling regulations and rules.
- Experience in team member scheduling, training, disciplinary actions, and supervising.
- Thorough knowledge and understanding of all table games and gaming regulations.
- Create a fun atmosphere for all guests.
- Encourage mutual respect, dignity and integrity with all team members by setting positive examples.
- Must have a minimum of two years supervisory experience (including non-gaming environment).
