- Salary
- $124k – $161k
- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- GTM
- Seniority
- Manager
- Experience
- 3+ years
- Education
- Bachelor
- Industry
- Cybersecurity
- Category
- Customer Success
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Ashby
Overview
As a Technical Account Manager, you'll ensure customer success with Witness AI's intent-based security platform. You'll guide customers through deployment, provide technical support for complex network challenges, and act as a subject matter expert in networking and AI security. Key responsibilities include customer onboarding, troubleshooting, training delivery, and collaborating with product teams. You'll need strong networking fundamentals knowledge including TCP/IP, DNS, VPN, firewalls, and experience with enterprise security technologies like Palo Alto Networks, Cisco, Zscaler, or Fortinet.
Skills
CybersecurityOAuthTCP/IP
Benefits
Health insuranceDental insuranceVision insurance401(k) planProfessional developmentGenerous vacation policy
Licenses & Certifications
Security certifications
Languages
English
Remote Scope
USA