Marine Personnel & Digital Systems Project Specialist

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About Us                                                                        

Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with a portfolio of more than 450 vessels, a pool of more than 14,000 seafarers and over 900 shore-based employees all over the world. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.

We offer a culture and vibrant work environment of strong leadership, collaborative, career development, work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company’s values and vision.

What You'll Responsible For:

Key Responsibilities 

• Lead projects from initial idea and scoping through implementation, stabilization and BAU handover.
• Define project objectives, scope, requirements, timelines, deliverables and success measures.
• Develop and manage project plans, milestones, dependencies, risks, issues and actions.
• Facilitate business requirements gathering and support process and solution design with operational teams, IT and vendors.
• Document and improve current and future-state business processes.
• Coordinate stakeholders and provide clear updates on progress, risks, decisions and next steps.
• Manage project changes and assess their impact on scope, timelines, processes, users and operations.
• Coordinate testing, UAT, training, communications and go-live readiness.
• Oversee post-go-live hyper-care and ensure a structured transition into BAU support.
• Maintain project documentation, dashboards, status reporting and governance records.
• Capture lessons learned and identified opportunities for continuous improvement, digitalization and automation.
• Support wider initiatives across Marine Personnel, including digital systems, compliance, assurance, welfare and process improvement.

You will succeed in this role if you are:

• Structured and organised
• Comfortable taking ownership
• A strong communicator and stakeholder manager
• Analytical and solution-oriented
• Able to manage multiple priorities and dependencies
• Comfortable collaborating with business teams, IT and external vendors
• Focused on both successful implementation and sustainable BAU operations
• Passionate about continuous improvement and effective use of digital solutions.

What you’ll be accountable for

• Delivering projects successfully from initial scoping through go-live and BAU handover.
• Ensuring solutions are implemented, stabilised and accepted by the business.
• Managing project plans, risks, issues, dependencies, changes and stakeholder expectations.
• Keeping sponsors and stakeholders informed with clear and accurate project updates.
• Ensuring operational readiness, documentation, training and support arrangements are in place.
• Driving collaboration, accountability and continuous improvement throughout delivery.

What we’re looking for

• Project management and stakeholder management experience.
• Understanding of change management, testing, implementation and operational readiness.
• Ability to turn business needs into clear requirements and actionable plans.
• Strong communication, organisation and problem-solving skills.
• Proactive, structured and comfortable taking ownership.
• Able to work effectively across business teams, IT and external vendors.
• Good written and spoken English.
• Flexibility to travel occasionally when required.

Location 

The position will be based in Kuala Lumpur office located at KL Sentral which is a strategic work location with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as easy to get to go by public transportation. 

What We Offer 

• 5-days work week including complying with Malaysia’s Public Holiday 
• International work environment and culture 
• Great learning and development opportunities 
• Hybrid working arrangement (3 days in the office, 2 days remotely) 

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*Only shortlisted candidates will be contacted

Become a valued member of our team, where every day presents new opportunities for learning and development. Sound interesting? Click "APPLY" now to embark on a rewarding career journey!

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.

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