Valet & Shuttle Attendant

LAZ Parking | Commercial Parking & Transportation Operations | Full-Time & Part-Time | Non-Exempt

Deliver Exceptional Service. Support Transportation. Keep Operations Moving.

At LAZ Parking, our people are the foundation of our success. As a Valet & Shuttle Attendant, you play an important role in providing safe, efficient, and customer-focused parking and transportation services.

This position combines valet parking, customer transportation, and operational support responsibilities. You will help create positive experiences for customers, tenants, visitors, and employees while supporting the safe and efficient movement of vehicles and passengers throughout the property.

Whether you are looking to build a career in parking operations, customer service, transportation, or facilities management, LAZ Parking offers an opportunity to make a meaningful impact every day.

Why Join LAZ Parking?

• Flexible full-time and part-time opportunities
• Career growth and advancement opportunities
• Paid training and ongoing development
• Team-oriented culture focused on support and success
• Active, fast-paced work environment
• Opportunity to build transportation and customer service experience
• PayActiv, access earned wages before payday
• Free company uniforms
• Employee Assistance Program (EAP)
• Health coaching and wellness resources
• Employee recognition and development programs

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Life Insurance Options

Part-time employees averaging the required hours under company benefit plans may become eligible for benefits in accordance with plan guidelines.

About LAZ Parking

LAZ Parking is one of the largest and fastest-growing parking management companies in the country. We provide parking, transportation, mobility, and facility management services across commercial office buildings, mixed-use developments, healthcare facilities, residential communities, airports, and transportation centers throughout the United States.

Our success is built on exceptional customer service, operational excellence, strong client partnerships, and investing in our people. We believe in promoting from within, developing future leaders, and creating opportunities for employees to build meaningful careers.

At LAZ, parking is our industry, but people are our passion.

Schedule & Work Environment

This position supports commercial parking and transportation operations and may require working mornings, afternoons, evenings, weekends, holidays, and varying shifts based on business needs.

Valet & Shuttle Attendants regularly work indoors and outdoors while interacting with tenants, employees, guests, visitors, and operational leadership.

The Spirit of the Position

As a Valet & Shuttle Attendant, you are a customer service ambassador, transportation professional, and parking operations team member.

You are responsible for creating positive customer experiences while safely transporting passengers, parking and retrieving vehicles, assisting customers, and supporting efficient parking operations. Through your professionalism, reliability, and commitment to service excellence, you help maintain the high standards expected of LAZ Parking.

You bring accountability, positivity, strong communication skills, and a service-first mindset to every shift.

What You'll Do

Customer Service

• Greet customers, tenants, employees, and visitors in a friendly and professional manner.
• Provide directions and general property information.
• Assist customers with transportation and parking-related questions.
• Respond to customer concerns promptly and professionally.
• Promote positive customer experiences through exceptional service.
• Build positive relationships with customers and coworkers.

Valet Operations

• Safely park and retrieve customer vehicles.
• Issue valet tickets and explain vehicle retrieval procedures.
• Manage vehicle keys according to company procedures.
• Conduct vehicle inspections when required.
• Maintain organized traffic flow and vehicle staging areas.
• Ensure valet areas remain safe, organized, and customer-focused.
• Handle customer vehicles with care and professionalism.
• Follow all safety, security, and operational procedures.

Shuttle Operations

• Safely operate company shuttle vehicles along designated routes.
• Transport customers, tenants, employees, and visitors.
• Assist passengers with boarding and exiting shuttle vehicles.
• Assist with luggage, packages, and personal belongings when appropriate.
• Conduct pre-trip and post-trip vehicle inspections.
• Follow established transportation procedures and safety standards.
• Monitor vehicle conditions and report maintenance concerns promptly.
• Maintain clean and service-ready shuttle vehicles.
• Communicate route updates and transportation information as needed.

Team & Operational Excellence

• Work collaboratively with parking operations and transportation teams.
• Support daily operational needs and special projects.
• Maintain professionalism while working independently or as part of a team.
• Follow all company safety and operational procedures.
• Support teammates during peak business periods.
• Represent LAZ Parking with professionalism, integrity, and pride.
• Perform additional duties and assignments as needed.

Who You Are

Customer-Focused

You enjoy helping people and creating positive experiences.

Friendly & Professional

You communicate effectively and represent the organization positively.

Dependable

You show up prepared, take ownership of your responsibilities, and support your team.

Safe Driver

You understand the importance of safely transporting passengers and protecting customer property.

Team-Oriented

You work well with others and contribute to a positive workplace culture.

Adaptable

You remain calm and effective during busy operational periods.

Qualifications

Required

• Valid driver's license with a driving record that meets company standards.
• Minimum of two years of driving experience.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively in English.
• Ability to safely operate passenger shuttle vehicles and customer vehicles.
• Ability to work outdoors in varying weather conditions.
• Ability to work flexible schedules based on operational requirements.
• Ability to lift and assist with packages, luggage, and customer belongings when necessary.

Preferred

• Previous valet parking experience.
• Shuttle driving or passenger transportation experience.
• Parking operations, transportation, hospitality, customer service, or commercial property experience.
• Experience operating both automatic and manual transmission vehicles.
• High school diploma or GED.
• Bilingual skills are a plus.

Physical Requirements

This position requires the ability to:

• Work outdoors in varying weather conditions, including heat, rain, wind, and snow.
• Stand, walk, and run for extended periods.
• Sit and drive for extended periods.
• Lift, push, and pull up to 50 pounds.
• Bend, stoop, squat, and move frequently throughout a shift.
• Safely enter and exit a variety of vehicles.
• Assist customers with personal belongings, luggage, and packages.
• Maintain an active presence throughout parking and transportation operations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Drive Service. Support Operations. Build Your Future.

If you enjoy working with people, providing exceptional service, and supporting efficient parking and transportation operations, we'd love to hear from you.

Join LAZ Parking and help create exceptional customer experiences while supporting safe and efficient parking and transportation services.

FLSA Status: Non-Exempt

LAZ Parking is an Equal Opportunity Employer and participates in E-Verify. Equal employment opportunities are provided to all employees and applicants without regard to any characteristic protected by federal, state, or local law.