- Salary
- $95k – $105k
- Location
- Auburn Hills, Michigan
- Workplace
- Onsite
- Department
- Managed Services (ITMS & Cloud)
- Experience
- 3+ years
- Source
- Greenhouse
Description
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
The Wireless Network Engineer designs, implements, manages, and troubleshoots secure, reliable wireless and wired networks. This role configures and maintains Cisco wireless controllers and access points, conducts wireless site surveys using tools such as Ekahau, implements network access and security controls, and diagnoses network performance and connectivity issues. The position collaborates with cross-functional IT teams to ensure network infrastructure meets business needs.
This position requires the person to work full-time on-site at our clients location in Auburn Hills, Michigan.
PRIMARY DUTIES:
- Plan, design, and deploy scalable, secure wireless (802.11) and wired (LAN/WAN) networks.
- Configure and maintain Cisco wireless controllers, including C9800 series, access points, and related network infrastructure.
- Conduct wireless site surveys and assess RF coverage and performance using tools such as Ekahau.
- Monitor network performance, troubleshoot outages, and tune networks for optimal speed, reliability, and availability using tools such as Cisco Catalyst Center and Cisco Prime.
- Implement and manage network security protocols, including wireless security, Cisco Identity Services Engine (ISE), and network access control (NAC).
- Diagnose and resolve network issues using tools such as Wireshark and syslog analysis.
- Apply knowledge of 802.11 standards and wireless technologies, including 802.11a/b/g/n/ac/ax, alongside Cisco routing and switching protocols.
- Collaborate with other IT teams to ensure network infrastructure aligns with business requirements and operational needs.
- Communicate technical findings, issues, and resolutions clearly to relevant stakeholders.
EXPERIENCE:
- 3-5 years of experience as a Wireless Network Engineer.
- Demonstrated experience designing, implementing, managing, and troubleshooting enterprise wireless and wired networks.
- Strong knowledge of Cisco wireless platforms, controllers, access points, and routing/switching protocols.
- Experience with wireless standards and protocols, including 802.11a/b/g/n/ac/ax.
- Experience conducting wireless site surveys and applying RF principles using tools such as Ekahau.
- Familiarity with network monitoring, management, and troubleshooting tools such as Wireshark, Cisco Prime, and Cisco Catalyst Center.
- Experience with network security and access-control solutions, including Cisco ISE, NAC, wireless security protocols, and firewalls.
- Strong analytical and problem-solving skills, effective written and verbal communication, and the ability to collaborate across cross-functional teams.
LANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position.
REQUIRED EDUCATION / CERTIFICATIONS: CCNP certification or on the path to obtain CCNP within the first 180 days.
WORK ENVIRONMENT: On-Site at client location
EXPECTED HOURS OF WORK: This position generally operates during normal business hours; however, specific start and end times may vary based on business needs, workload, and job responsibilities. Occasional work outside of normal business hours may be required. Primary hours are Monday - Friday from 8am - 5pm.
TRAVEL: No Travel
PAY: $95,000 - $105,000
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