Risk Issue Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:
This job is responsible for providing risk oversight and advice to the Line of Business (LOB) on risk management issues. The team is looking for a highly motivated, detail-oriented individual to support deliverables related to management of issues (self-identified, audit-identified, regulator-identified) owned by GRM. Key responsibilities include identifying risks to which the LOB is exposed, implementing measures to prevent and mitigate losses, and monitoring risk outcomes. Job expectations may include the ability to recognize all risk categories including credit, market, operational and compliance, as well as directing risk staff or participating in establish risk management procedures and standards.

Responsibilities:

• Provide advice and counsel on the issues management process for GRM-owned issues 
• Manage an issues portfolio, monitor issues through resolution, and escalate concerns, as appropriate. Drive timely escalation of at risk and past due issues
• Assist with issues reporting and creating executive-level talking points to summarize the current status of key issues (e.g., regulatory, past due, at risk issues, etc.)
• Ensures adherence to the policies and procedures established by the company

Required Qualifications: 

• Experience with internal and / or regulatory issues
• 5+ years Risk or Audit background     
• Intellectually curious – our goal is to make the GRM Issues program best-in-class; thus, we need to continuously look for ways to evolve and improve
• Strong attention to detail and well organized 
• Self-motivated and comfortable taking the initiative 

Desired Qualifications:

• Knowledgeable of Bank of America’s business lines, operations, control functions and organizational structure

Skills:

• Analytical Thinking
• Coaching
• Critical Thinking
• Collaboration
• Oral Communications
• Portfolio Analysis
• Presentation Skills
• Written Communications
• Issue Management
• Regulatory Compliance
• Technical Documentation

Shift:

1st shift (United States of America)

Hours Per Week: 

40