- Location
- Pune, Maharashtra, India · Pune
- Department
- IT
- Seniority
- Senior
Description
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
Senior-most L1 and shift anchor for the NOC/DMT pod. Owns P1/P2 first response and bridge coordination, executes complex changes with L2 oversight, and drives the preventive-maintenance calendar for the network estate.
Key responsibilities
- Act as shift anchor: own P1/P2 first response, open and run technical bridges until L2 engagement.
- Execute complex changes (fabric node additions, FTD policy pushes) with L2 oversight.
- Drive preventive maintenance: firmware currency, EOL/EOS tracking, spare posture.
- Quality-gate tickets, handovers and runbook adherence across the pod; mentor juniors.
- Coordinate with the SOC anchor on security-relevant network events.
- Own facility-alert response coordination with data-center operations (Aravolta feed).
Must-have
- 4–6 years network operations in data-center environments.
- Strong hands-on Junos and/or Cisco FTD; incident bridge experience.
- Out-of-band management proficiency; disciplined change execution.
- Mentoring aptitude for the junior bench.
Good-to-have
- JNCIS-DC/CCNP; automation exposure (Python/Ansible).
- AI/HPC or hyperscale data-center fabric exposure.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
