Human Services Supervisor

Join Scott Key Center in making a difference every day!  Guide, support, and empower individuals with Intellectual and Developmental Disabilities (I/DD) by providing supervision, training, personal care, and job coaching to foster independence and meaningful connections. 

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy.  For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.  If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.  

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan 
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year. 

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

• Plan, develop, and administer community integrated activities as outlined in the CMS Final Rule and waiver definitions
• Provide supervision to Community Support Specialists working in the community program, to include staff supervising small groups; evaluate, counsel and discipline staff
• Oversee and lead the day to day operations of community integrated activities
• Research and develop opportunities for community outreach activities, including volunteer and employment opportunities
• Determine appropriate community activities and arrange for individuals to participate in these activities
• Represent SKC by serving as a representative to related organizations in the community
• Participate in professional development activities to improve personal skills
• Submit required reports to supervisor and provide records and reports to County, State and Federal agencies
• Compile data and prepare reports for all community integrated activities
• Liaison with Frederick County employers and other key community stakeholders and partners
• Apply a working knowledge of applicable Federal, State and local laws, regulations, and policies in designing, implementing and monitoring employment programming
• Participate in Interdisciplinary Team Meetings, Manager meetings, etc. as needed
• As needed, transport participants to/from off-site locations throughout the state using County vehicle
• Provide follow-up support to participants and as necessary
• Communicate with and share information with supervisors and co-workers daily
• Understand and adhere to Future Explored policies, rules and operating procedures, including standards relating to health and safety, time and attendance, and conduct toward participants
• Develop and coordinate community building and engagement activities to increase community awareness
• Train and assist direct support staff in monitoring individual progress through LTSS, quarterly reviews, annual assessments, and employer satisfaction surveys, etc.
• Ensure transportation is scheduled and appropriate for each individual’s needs
• Performs the duties of Community Support Specialists as needed 
• Attend various meetings and off-site work site locations as needed
• Follow up on incidents reports and investigate and report incident in a timely manner
• Approve staff time sheet for payroll
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Bachelor’s degree in Human Services, Social Work, Psychology, or a related field
• Minimum of 5 years of experience in human services or case management
• Minimum of 2 years of supervisory or directing staff experience
• Possession of a valid driver's license
  

Substitutions for the above-listed required education and experience are an Associate’s Degree in human services, social work, psychology or related field with 7  years experience as described above. 

• Ability to maintain County Authorized Driver privileges
• Certification in First Aid, CPR, MANDT, and Certified Medication Technician or ability to be so certified within 60 days of hire 
• Working knowledge of progress related to developmental disabilities services
• Working knowledge of community program planning
• Ability to establish and maintain effective working relationships with co-workers, program participants, and the general public
• Ability to effectively organize work, determine priorities, make decisions and complete assigned duties with minimal supervision
• Ability to comply with all Federal, State and County regulations and policies
• Ability to effectively organize and administer services, and coordinate with related service providers
• Ability to effectively access and utilize computerized systems and database
• Ability to stay up to date on compliance regulations relating to employment and I/DD
• Strong record keeping skills, including the ability to accurately compile, review, and analyze fiscal and statistical data and information and create clear, concise reports
• Strong and effective spoken and written (English) communication skills, as well as accurate math and clerical skills
• Ability to develop and maintain effective working relationships with patrons, co-workers and the general public
• Ability to arrange own frequent travel to meetings, work locations, and events as needed, including occasional urgent or time sensitive situations 

• Work experience in a day or community-based program for persons with Intellectual and Developmental Disabilities (I/DD)
• Experience supervising employees in a human services related field
• Experience driving a diverse fleet of vehicles including, but not limited to, non-cdl buses, 12-passenger vans, mini vans, and sedans

• While working in this position, the employee is frequently sitting, walking, reaching, performing repetitive motions, and driving; occasionally lifting up to 20 pounds
• While working in this position, the employee is frequently working indoors, outdoors, walking on uneven ground, in noisy environments, potentially exposed to infectious diseases; rarely near chemicals or fumes and required to wear protective equipment

• Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
• The position may be considered essential personnel during emergencies and may be required to work to support County operations.
• Available for varied work hours as needed for meetings and other commitments
• This position is subject to random drug testing, without marijuana

1. An evaluation of training and experience
2. One or more interviews
3. A pre-employment physical examination 
4. A pre-employment drug test without marijuana
5. A pre-employment fingerprint supported background investigation