Oliver Wyman - iProcurement Administrator - Warsaw

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

Role Purpose

Reporting to the Office Services Manager, the iProcurement Administrator processes purchase orders, requisitions, and invoices through iProcurement. The role supports timely supplier payments by coordinating purchasing workflows, assisting internal stakeholders, responding to payment-status inquiries, and resolving procurement issues with Finance and Accounts Payable.

Why Join Us

• Gain cross-functional exposure by supporting departments and project teams with iProcurement purchasing and invoice processing.
• Work closely with Finance and Accounts Payable on payment and procurement issues.
• Build hands-on iProcurement expertise through user support, troubleshooting, and training.

Meet the Team

• Reports to: Office Services Manager.
• Day-to-day collaborators: Finance, Accounts Payable, colleagues and end users across departments and project teams, plus stakeholders involved in vendor and payment processes.

How This Role Will Contribute to Team Success

• Support accurate and timely purchase and invoice processing through iProcurement for multiple departments and project teams.
• Help support timely supplier payments by coordinating vendor process requirements and addressing roadblocks with Finance and Accounts Payable.
• Help colleagues use iProcurement effectively through responsive support, troubleshooting, and training.

Your Day-to-Day

• Purchase and invoice processing — Process invoices accurately and on time through iProcurement for multiple departments and project teams, including raising requisitions.
• Vendor and payment coordination — Coordinate vendor processes with stakeholders, escalate roadblocks that may delay contracted payment terms, work with Finance to support timely supplier payments, and assist with vendor payment-status inquiries.
• User support — Manage the Oliver Wyman iProcurement Support Europe mailbox and respond promptly to iProcurement and invoice-processing inquiries.
• Issue resolution — Troubleshoot procurement issues with end users, identify root causes, and partner with support teams on sustainable solutions.
• Training and process support — Deliver iProcurement process training and act as the point of contact for system and process questions.

Skills & What You Bring to the Team

• Fluent written and spoken English.
• Administrative experience involving payment processing.
• Proficiency in Microsoft Office Suite.
• Comfort working with finance systems and online tools.
• Ability to organize and prioritize work, manage time effectively, work autonomously, meet deadlines, communicate clearly, complete tasks thoroughly, and provide customer service while working effectively as part of a team.

What Will Make You Stand Out

• A finance- or accounting-related qualification.
• Workflow coordination experience.

How To Apply

• Submit CV (in English)
• Process: Our selection process typically includes an initial recruiter conversation (15-30 min.), followed by interviews and assessments with the hiring team, where you will get to know us overall.
• To ensure confidentiality, recording, transcription, screen capture, or use of AI/automated note-taking tools during interviews is strictly prohibited; by joining, you agree to these terms. Unauthorized capture may result in interview termination, disqualification, and mandatory deletion of any recorded material. We reserve all rights and remedies under applicable law.

Living Our Values

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

At OW, we're committed to building a diverse team, and we recognize that uncertainty about the relevance of one’s qualification and experience may deter some talented candidates from applying. If you feel you don't meet every requirement, we'd love to hear from you nonetheless! If you require adjustments during the recruitment process, we are happy to discuss it with you.

Find more about our Values and Firm Inclusion Stance