Hiring.Camp

Customer Solutions Specialist F&T - Wacol QLD

Bunnings

·

Sep 1, 2026

Apply
Location
Wacol F&T, Australia
Type
Full-time
Closing date
3 weeks ago
Source
Workday

Description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

  • Free standard OnePass membership

  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

  • 12 weeks paid parental leave, regardless of gender

  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

  • We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

If you're passionate about the building industry and enjoy combining technical expertise with customer engagement, this is an opportunity to have a genuine impact. As a Customer Solution Specialist - Frame & Truss, you'll become the trusted expert helping strategic customers unlock better outcomes through innovative frame, truss and flooring solutions while partnering closely with our Commercial & Trade team.
You'll work across customer engagement, solution development, value engineering and business growth initiatives, helping customers succeed while supporting sustainable growth for Bunnings. We're building the best...Our team makes it happen.
This is a role where your industry knowledge, relationship-building skills and commercial thinking will be valued every day. You'll join a collaborative team committed to Inspiring you to give it a red hot go, with plenty of opportunities to broaden your expertise and influence meaningful outcomes for customers and colleagues alike.

What's involved:

  • Identifying and engaging high-value customers who align with our growth plans and building long-term partnerships that create value for everyone involved.

  • Understanding how customers operate and uncovering opportunities to improve efficiency, optimise designs and deliver tailored solutions.

  • Supporting the successful onboarding of strategic customers and helping ensure a seamless experience from day one.

  • Partnering with sales, manufacturing and operational teams to align customer requirements with business capability and deliver outstanding outcomes.

  • Acting as a technical subject matter expert, sharing insights and supporting internal teams with specialist Frame & Truss knowledge.

  • Providing market intelligence, customer insights and industry expertise that contribute to business planning, customer retention and future growth opportunities.

  • Championing customer-focused improvements while balancing commercial outcomes and operational effectiveness.

About You:

You'll thrive in a collaborative environment where teamwork, integrity and open communication are valued. You're naturally curious, commercially aware and comfortable influencing stakeholders across different levels of the business. Whether you're working through a technical solution, supporting a customer conversation or identifying a growth opportunity, you approach every challenge with professionalism and a focus on outcomes.

What you'll need:

  • Solid experience within the Frame & Truss industry across design, estimating, sales or related technical functions.

  • Strong knowledge of Frame & Truss and flooring systems, including the ability to interpret residential and commercial construction plans.

  • Proven customer engagement, relationship management and stakeholder influencing skills.

  • ​Experience identifying opportunities for value engineering, optimisation and commercially viable customer solutions.

  • Strong negotiation, problem-solving and strategic planning capabilities.

  • Relevant construction, structural design or Frame & Truss qualifications, or equivalent industry expertise.

  • A commitment to safety, collaboration and delivering exceptional customer outcomes.

Ready to join us? Apply now and help shape the future of Frame & Truss solutions while building stronger outcomes for customers, teams and communities.

You’ll be part of a workplace where you’ll feel like you belong.


We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

 

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

Skills

NegotiationStrategic Planning

Similar Jobs

30

Customer Solutions Specialist

Drive Medical·Port Washington, New York

Today

Customer Solutions Specialist

Pepper·Australia

6d ago

Customer Solutions Specialist

Pepper·Parramatta, New South Wales

1w ago

Customer Solutions Specialist

Default Brand·Singapore

1w ago

Customer Solutions Specialist

GTA·Tamuning, Guam

2w ago

Customer Solutions Specialist

Ephrata National Bank·Ephrata, Pennsylvania

2w ago

Customer Solutions Specialist

AbbVie·Hartford, Connecticut·Remote

4w ago

Customer Solutions Specialist

Worthington Armstrong Venture·Columbus, Ohio

1mo ago

Customer Solutions Specialist

Idexcorp·Wheeling, Illinois

1mo ago

Customer Solutions Specialist

Smiths Group·New Hampshire, US

1mo ago

Customer Solutions Specialist

Solve IMG·Laporte, Colorado

1mo ago

Customer Solutions Specialist

Chelsea Groton Bank·Connecticut, US +8

1mo ago

Customer Solutions Specialist

Pepper·Australia

2mo ago

Customer Solutions Specialist

Mahoney Environmental Solutions·Woodridge, Illinois·Remote, Hybrid, Onsite

3mo ago

Customer Solutions Specialist

SINCLAIR MANUFACTURING COMPANY LLC·Norton, Massachusetts·Onsite

3mo ago

Customer Solutions Specialist

Pepper·Australia

3mo ago

Customer Solutions Specialist

Candidate Experience site·Brampton, Ontario

3mo ago

CUSTOMER SOLUTIONS SPECIALIST

TNTX, LLC·Nash, Texas

4mo ago

Customer Service - Customer Solutions Specialist

Chromalloy·Phoenix, Arizona·Onsite

1d ago

APAC Customer Solutions Specialist/Senior

Fedex·Singapore

1w ago

Material Planning & Customer Solutions Specialist

Lonza·Nansha, Jiangsu·Hybrid

1w ago

Senior Customer Solutions Specialist

Shooster Holdings·Margate, Florida·Remote, Onsite

1mo ago

Digital Customer Solutions Specialist

Ephrata National Bank·Ephrata, Pennsylvania

1mo ago

Senior Virtual Customer Solutions Specialist

Ephrata National Bank·Ephrata, Pennsylvania

1mo ago

Technical Customer Solutions Specialist

Kelcoindustries·Woodstock, Ontario

1mo ago

Customer Solutions Specialist - IGS

Igsenergy

2mo ago

Customer Solutions Specialist (Technical Support)

Impact.com·Kuala Lumpur, Malaysia·Remote

2mo ago

Customer Solutions Specialist I (Hybrid - In Office 10 days/Month)

National Guardian Life Insurance Company·Madison, Wisconsin

5mo ago

Customer Solutions Specialist - Retirement

GuideStone Careers·Dallas, Texas·Hybrid

7mo ago

Customer Solutions Specialist - SMB (referrals)

WellnessLiving

1y+ ago