HR Business Execution Lead, Senior Manager

Citi is looking for a Senior Manager to lead HR Business Execution across financial planning, workforce strategy, and technology investment — a role that sits at the intersection of operational rigor and strategic advisory within Citi's HR function. In this position, you will act as a trusted partner to the HR Leadership Team, translating financial and workforce data into actionable decisions that improve efficiency and drive outcomes at scale. This is a high-impact opportunity for an experienced operations leader who thrives in complex, matrixed environments and can bring clarity to ambiguous challenges. 

Responsibilities 

• Lead financial planning and workforce management for the HR function, including ownership of the Annual Operating Plan, quarterly financial forecasts, and the hiring request process through the Workforce Management Council. 

• Act as a strategic advisor to the HR Leadership Team, translating complex financial and operational data into clear recommendations that support leadership decision-making. 

• Oversee the annual Technology Investment review process for HR, evaluating proposed initiatives and quantifying return on investment in terms of resource efficiencies and operational impact. 

• Lead cross-HR initiatives related to financial and workforce strategy. 

• Manage cross-functional administrative and operational duties, including financial reporting, headcount accuracy, real estate planning, and resource onboarding and offboarding. 

• Deliver oversight of operational reporting processes, ensuring quality, consistency, and accuracy of outputs. 

• Assess risk in business decisions with a clear lens on compliance, controls, and ethical standards, ensuring issues are escalated and resolved with full transparency. 

• Manage team of 5-6 direct reports in various global locations. 

Required Qualifications & Skills 

• 10 or more years of experience operating in global, complex environments with multiple senior stakeholders across functions or geographies. 

• Demonstrated experience managing teams and delivering results in a financial services or similarly regulated industry. 

• Strong analytical capability with the ability to interpret financial and headcount data, build business cases, and communicate findings clearly to senior audiences. 

• Track record of managing financial planning processes, including budgeting, forecasting, accruals, and profit and loss oversight. 

• Ability to navigate ambiguity and manage competing priorities without loss of quality or delivery pace. 

• Clear and confident communicator, both in writing and in conversation, with the ability to engage effectively at all levels of an organization. 

• Bachelor's degree or equivalent professional experience.