Field Service Engineer

               Timpson Group

An exciting opportunity has arisen, and we are looking for a new colleague to join our expanding field service team and help us look after our growing estate of photobooths, photo printing, and key-cutting machines. You will be responsible for routine service, preventive maintenance scheduling, and merchandising for a designated area of machines. Full training and a company vehicle will be provided

Field Service Engineer- Full Time

45 hours per week, working 5 out of 7 days

Salary: £29,952 per annum + bonus scheme

Location: Stoke-on-Trent, UK

We are looking for a new colleague based within 10 or so miles of the area, but you will travel around the surrounding areas to service machines.

We pride ourselves on amazing our customers and our colleagues. You would enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks and key machines are up and running and look great, to ensure we turn first-time customers into customers for life.

The job is more than a field service engineer, and for the right person, the role will be really rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere, with energy and motivation being key.

If you have a full driving license, are self-motivated, bonus hungry, keen to learn new skills and take pride in your personal standards, you are the perfect person to join our team.

You will be required to work 45 hours per week, working 5 out of 7 days.

Starting basic salary of £29,952. Once probation is complete, you will enjoy an uncapped monthly bonus, often in the region of £400 per month.

We love to wow our colleagues by offering some of the following amazing benefits;

• Birthdays off
• Generous colleague discount across the group
• Timpson holiday homes
• Excellent promotional prospects

You will be part of the Timpson group, a well-established family business built on a culture of trust and kindness.

We look forward to meeting you soon. No experience is required as we provide extensive training in all of our skills, service and management.

Joining the Timpson group gives excellent progression opportunities and you will be part of a business where you will be valued as one of the family.

Key Responsibilities

• To replenish and restock our machines
• To carry out preventative service visits within a pre-determined territory
• To complete site surveys for new machine installations
• To clean machines to make sure they are in amazing condition for our customers
• To carry out cash removals and deposits
• To complete repairs as part of an ongoing maintenance program
• To be responsible and manage stock both on-site and in vehicles
• To provide support or holiday cover to field engineers in other territories
• To establish a great working relationship with the colleagues of our concession partners
• To be kind and helpful to all colleagues and customers
• To be smart in appearance, wear the correct name badge and uniform and to always leave a machine in a better condition than when you found it

If you're curious to learn more about this exciting role, don't hesitate to reach out to Matt Giddings! You can contact him directly at [email protected] for all the details.