- Location
- Telford
- Workplace
- Remote
- Type
- Full-time
- Source
- Pinpoint
Description
Business Analyst
Application Deadline: 25 September 2026
Department: Operations & Transport
Employment Type: Permanent - Full Time
Location: Telford
Description
We are bending the edges of linear business models across the world, integrating circular economy strategies and processes into everyday operations. We have the tools, talent and technology that enable customers to harness the full and inherent value of their resources, with integrated global operations in over 80 countries across the world.
- Recycle loop is utilising the latest technology and data to enable customers to make the best possible use of their materials.
- Comply loop is enabling customers to solve increasingly complex environmental regulatory challenges using data, expert knowledge and thought leadership to drive business accountability across the globe.
- Re-use loop is providing intelligent technology platforms and agile delivery models for pre-retail logistics and product returns, fulfilment and processing, on behalf of many of Europe’s largest retailers.
About the role
Working across a variety of projects and initiatives, you'll engage with stakeholders to understand current processes, identify opportunities for improvement, and help shape solutions that drive efficiency, support business objectives, and enhance the user experience. We offer an tailored package and will be discussed with shortlisted candidates during the recruitment process.
Key Responsibilities:
- Engage with stakeholders to understand, analyse, and document current and future business processes.
- Gather, validate, and document business requirements, ensuring solutions are aligned to business needs.
- Translate business requirements into detailed user stories, functional specifications, or other appropriate documentation.
- Identify opportunities to improve processes, systems, and ways of working.
- Support the evaluation of potential solutions, including third-party applications where appropriate.
- Work collaboratively with stakeholders to assess benefits, risks, and business value.
- Facilitate workshops, meetings, and discussions to gather requirements and build consensus.
- Support testing activities, ensuring solutions meet business requirements and are fit for purpose.
- Develop and maintain process documentation, user guides, and supporting materials.
- Contribute to successful business change by supporting implementation, adoption, and continuous improvement activities.
What we need from you
- The confidence to work autonomously, managing expectations and building strong relationships with senior stakeholders and customers.
- Excellent communication skills, with the ability to translate complex requirements into clear, practical solutions.
- Strong analytical and problem-solving abilities, enabling you to identify opportunities, evaluate options, and support informed decision-making.
- Experience mapping user journeys, business processes, and operational workflows to improve efficiency and user experience.
- A track record of identifying process and system improvements, building business cases, and demonstrating measurable benefits.
- The ability to navigate complex, integrated systems and understand how different platforms and processes interact.
- Experience working with commercial, finance, or sales order processing functions.
What we offer
Training and development to keep you in touch with the latest technologies and the opportunities to apply your learning.