AK066 - Estate Manager/Butler - Mandeville, LA

Overview

A warm, down-to-earth family in the New Orleans metropolitan area is seeking an experienced and proactive House Manager/Butler to oversee their primary residence and neighboring guesthouse. The family employs housekeepers, nannies, and a private chauffeur and needs a self-starter who can manage household organization, vendors, scheduling, guest preparations, and general personal assistant responsibilities. This is an evolving, long-term position with the opportunity to grow alongside the family and their business. 

Schedule

Monday through Friday, typically 8:00am through 6:00pm.  Flexibility on times would be communicated and agreed upon beforehand.Occasional early mornings, evenings, weekends, or event support may be requested with advance notice.

Responsibilities

• Oversee the organization and smooth daily operation of the family’s primary residence and neighboring guesthouse
• Ensure both properties are actively ready for professional company operations (photoshoots, social media reels, conferences, conference calls, etc). This is subjective and fluid depending on the need.
• Create and maintain effective organizational systems throughout both homes
• Lead ongoing decluttering, purging, unpacking, and household organization projects
• Ensure pantry/refrigerator/freezer is stocked as appropriate or requested.
• Open packages and ensure new household items are properly organized and put into circulation
• Help coordinate the transition of belongings and household operations between the two residences
• Prepare, stock, open, and close the guesthouse for visiting family members, guests, or employees.
• Serve as the primary household liaison for guests staying in the neighboring residence
• Schedule and oversee vendors, photographers, contractors, repairs, appointments, and household services. The client has relationships with the majority of vendors, and has a deep connection with the community, but the family cannot fully manage the tasks on their own.  The client will be a resource for suggesting new or alternate vendors.
• Meet vendors at the properties and communicate with them on the principals’ behalf
• Manage household calendars and provide general personal assistant support
• Run errands using a family vehicle or coordinate transportation with the family’s chauffeur
• Collaborate with the family’s housekeepers, nannies, chauffeur, and other household employees
• Assist with preparations and act as a family representative during parties, special occasions, and events
• Occasionally assist with vendor or property needs at nearby extended-family residences
• Coordinate minor pet-care needs, including veterinary appointments, as needed
• Provide occasional, limited childcare support if a nanny is temporarily unavailable
• Anticipate household needs and recommend practical solutions
• Take on additional responsibilities as the family, household, and business continue to grow

Qualifications

• Proactive self-starter who notices what needs to be done and takes ownership without requiring constant direction
• Highly organized with a natural ability to create and maintain functional household systems
• Polished, professional, and well-groomed. Dress code will vary depending on the time of year, event, and tasks involved.  Code (dress up/dress down) is up to the discretion of the client.
• Warm, discreet, trustworthy, and respectful of the family’s privacy
• Flexible and adaptable as company household priorities evolve
• Collaborative and comfortable working with an established household team
• Able to provide elevated service within a relaxed, family-oriented environment
• Strong communicator with excellent judgment and attention to detail
• Event service or private entertaining experience is preferred
• Basic cooking ability is a plus but not required
• A light, general tidying up of the home may be required when housekeeping is not present. Housekeeping currently visits three days a week (M-W-F), but could increase when the new house is finished construction in 2027.

Requirements

• Minimum of five years of professional experience as a House Manager, Butler, Estate Manager, or in a comparable private-service role
• Strong household management, vendor management, scheduling, and personal assistant experience
• Comfortable working in homes with children and providing occasional supplemental childcare. Children are ages 12, 10, and 5 months.
• Comfortable working around two cats and assisting with minor pet-related needs
• Comfortable with catering to extended family during visits.
• Must drive and have reliable transportation to and from work. Personal transportation is necessary to live here.  Living expenses are arguably much lower than major markets.
• Must be willing to work occasional early mornings, evenings, weekends, or events with advance notice
• Must be legally authorized to work in the United States
• Must be willing to undergo a background check
• Open to local candidates and exceptional relocation candidates

Salary and Benefits

• $160,000–$200,000 annually, depending on experience. This is a salaried position.
• Full Blue Cross health insurance (top-tier) with the monthly premium paid entirely by the employer
• Retirement benefits/Profit Sharing program (requires three years of employment)
• Annual compensation reviews and raises
• Discretionary and holiday bonuses based on company/employee performance
• Paid time off
• Family vehicle/chauffeur available for work-related errands
• Relocation assistance available for the right candidate
• Credit cards are provided to the candidate for the family’s personal and business needs.