About The Role

Are you passionate about luxury, sustainability, and joining a dynamic team? The RealReal is opening a new retail location at The Americana (Glendale, CA) and we're hosting a hiring event to find enthusiastic and dedicated individuals to join our team on August 27, 2026 at 10:30 AM and 1:30 PM.

We are currently hiring for the following roles:
Client Advisors (Resales Specialist)
Sales Associates (Customer Experience Specialists)
Stock Associates (Inventory Operations Specialist)

Please submit your application to be considered for these positions and invited to the hiring event. We hope to see you there!

What You Get To Do Every Day

• Support consignors and clients in a fast paced, dynamic retail environment

• Additional job duties as role entails, to be discussed at hiring event

What You Bring To The Role

Minimum Requirements:

• 1+ years retail experience in a customer or business-facing position

• Ability to work flexible hours to meet the needs of the business which may include holidays, evenings and weekends

• Dedication to delivering an elevated experience to both customers and employees

• Ability to problem solve in order to meet the needs of customers 

• A positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism at all times

• Receptiveness to feedback to improve performance; ability to remain objective when reviewing own performance levels; does not settle for good and pushes for great performance   

• Comfortability with ambiguity and finding creative solutions by taking appropriate partnerships to achieve desired outcome 

• Strong organizational and time management skills; ability to balance competing priorities without showing stress or frustration

• Ability to excel in a dynamic, fast paced environment 

Preferred Requirements:

• Luxury retail experience

Compensation, Benefits, + Perks

The expected hourly rate for the Inventory Shopkeeper Associate role is $19.51-$22.29. The expected hourly rate for the Resales Specialist and the Customer Experience Specialist roles is $21.00-$25.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. 

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.