Learning Experience Designer

About USA Jet

Within the robust framework of Ascent Global Logistics, USA Jet consistently delivers crucial time-sensitive airlift services, reinforcing the supply chains of esteemed customer partners. Based at Willow Run Airport in Belleville, MI, with over 44 years of service in domestic and U.S. to Canada, Mexico and South America cargo transportation, USA Jet is recognized as a trailblazer in the North American air cargo industry.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You’ll Do

The Learning Experience Designer reports to the Director of Training

• Design and develop learning experiences using methodologies such as ADDIE, SAM, action-based learning, and scenario-based learning.
• Create engaging, practice-focused learning activities that mirror real maintenance challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios.
• Conduct needs analyses to identify performance gaps, determine root causes, and recommend targeted learning and performance support interventions for maintenance department.
• Partner with SMEs, and leaders through interviews, observations, and working sessions to validate learning needs and understand operational realities.
• Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments.
• Build learning solutions from the ground up by identifying needs, developing plans, establishing processes, and creating the content and systems needed for successful implementation.
• Ability to approach problems from a systems perspective and identify how changes to one process or component may affect the broader learning environment.
• Ability to learn new technologies and processes quickly and determine how they can best support organizational learning goals.
• Adapt quickly to changing circumstances, priorities, and day-to-day operational demands.
• Other duties as assigned by the Director of Training.

What You’ll Bring

• The ideal candidate is a creative instructional design professional who combines strong project management skills with expertise in adult learning principles and digital content development.
• Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and/or performance support tools.
• 3+ years of experience in instructional design, curriculum development, and eLearning.
• Education, certifications, or professional development in Instructional Design, Adult Learning, or related disciplines preferred.
• Experience producing and editing video and audio learning content.
• Experience developing learning solutions in a regulated, technical, aviation, or operational environment.
• Proficiency with tools such as Articulate Storyline360, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
• Experience creating SCORM-compliant learning content for Learning Management Systems (LMS).
• Experience administering or supporting a Learning Management System.
• Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
• Ability to work independently while collaborating effectively across departments and functional areas.

Ascent’s Competitive Benefits

• 401(k) and employer matching

• Life Insurance

• Health, Dental, Vision Insurance

• Short- & Long-Term Disability

• Paid Time Off (PTO)

• Employee Assistance Program

• Paid Parental Leave

• Employee Wellness Program

• Paid Holidays

• Employee Recognition Programs

• Flexible Spending Account (FSA)

• Tuition Reimbursement

• Health Savings Account (HSA)

• Overtime, Differential, Trip & Bonus Pay