Lead Implementation Advisor

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Description

UKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG.

You will be joining the Implementation Advising job family of Ready Implementation Services Check History workgroup, under the UKG Customer Experience (CX) division for the new customer deployments of UKG Ready product and work with UKG Ready customers in multiple geographies.

We hire people having knowledge in Human Capital Management or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, People Strong, Ramco, SAP SuccessFactors, Workday.

We are seeking a bold, innovative, and strategic individual to join our Ready Check History Advisory team. You will serve as a thought leader within the RIS and have primary responsibilities in the Advisory Services program concentrating on the Ready Check History process.

This role actively partners with Ready delivery teams to timely complete the Check History ahead of customer processing their first live payroll. Having a customer first mentality and big picture strategy is critical to our success.

Qualifications

Individuals looking to be a part of our talented team should possess the following:

• Leads through influence, expertise, and collaboration across teams and stakeholders.
• Champions best practices and drives adoption of standardized processes within Check History operations.
• Provides coaching, mentoring, and thought leadership to support team capability and knowledge development.
• Partners with US Advisors and Leaders to analyse customer issues/escalations, identify process gaps, and recommend scalable solutions.
• Demonstrates strong customer focus by balancing internal and external customer needs with business objectives.
• Applies enterprise-level thinking to improve operational effectiveness, customer outcomes, and process efficiency.
• Possesses 5+ years of experience implementing, supporting, or consulting on UKG products.
• Works independently while effectively managing multiple priorities and deliverables.
• Maintains proficiency in reporting tools and utilizes data-driven insights to support decision-making.
• Communicates clearly, concisely, and professionally with leadership, and key stakeholders.
• Demonstrates a consultative, detail-oriented, and solution-focused approach to problem solving.
• Stays current with new product capabilities, embraces continuous improvement, and is flexible to work business-required shifts (3:00 PM to 12:00 AM IST).

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]