Receptionist

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Krakow

On-site model: 5 days per week in the office

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

Brown Brothers Harriman is currently recruiting Receptionist.

The Receptionist is responsible for providing superior client service and being the voice and face of the firm while handling all call volume to the main office number for the office. Additionally this position is responsible for the meet & greet of all visitors to the office and for directing them to the appropriate business area while following office security policy and procedure.

Qualifications:

• Associates/BS Degree required

• Minimum of 2 years of experience with Reception/Switchboard and administrative/clerical experience

• Hotel reception background would be a plus

• Strong PC skills (Windows 10, Word, Excel, PowerPoint)

• Strong communication and phone skills; ability to speak professionally at all times (communicates effectively in Polish and English)

• Excellent client services skills

• Ability to multi-task

• “I can do” attitude

• Energetic and positive attitude

• Available to work overtime when necessary

• Takes initiative and assumes responsibility

• Other requirements Reception dress code - business professional

What We Offer:

• Private medical care for you and your family

• Life Insurance

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service

• Various additional benefits including professional training and qualification support

• Subsidised cafeteria

• Contracts for an indefinite period of time with no probation period

Some of your key responsibilities include:  

Client Service:

• Responsible for the smooth and efficient daily operation of Reception & General Administration function

• Answer all incoming calls in a professional manner and transfers callers to the correct extension

• Log in and report all console problems to management

• Greet visitors, clients and vendors and announce their arrival to the appropriate parties

• Ensure that the reception and Client area is always neat and tidy

• Co-ordination of Client Visits & Conference rooms facilities and assist with Event Planning function (Client conference room booking and Client catering coordination)

• Ensure all clients inquiries are handled in a highly professional and expedient manner

• Facilities team support (non-technical activities e.g. parking management)

Miscellaneous:

• Daily distribution and recording of incoming/outgoing mail, faxes and couriers

• Responsible for stationery & catering supplies for the office reception

• Taxi service management

• Documents production (printing and scanning)

• Short term assignment’s hotels/apartments arrangement

• Assist in the day to day coordination of the facilities

• Provide support on department projects as requested

• Participates in and seeks functional and cross training opportunities as approved by management

• Administration invoice processing

• Mailboxes management

• Documents archiving

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.