Program Coordinator I - PA Studies - Wake Forest University School of Medicine (WFUSM)

85072 Wake Forest University Health Sciences - Academic PA Studies

Full time

Yes

40

Full time, 40 hours per week
 

Pay Range:

$25.30 - $37.95

About the PA Program at Wake Forest University School of Medicine (WFUSM)

The Wake Forest PA program within the Wake Forest University School of Medicine (WFUSM), has a rich history of producing highly capable and competent clinicians.  We are fortunate to have two campuses in North Carolina (Boone and Winston-Salem). The two-year PA program is divided into didactic/preclinical (1st year) and rotation/clinical education (2nd year). There are on average 88 students in each class with 24 of those on the Boone campus. The Department of PA Studies (DPAS) is seeking a program coordinator who will be located on the Winston Salem campus.

Job Summary

The program coordinator will work in collaboration with key program personnel to support day-to-day operations across all aspects of the educational programs. Responsible for planning, designing, and implementing programs, assisting in data collection, establishing protocols and reviewing program offerings. Provides management oversight to the data management and financial reporting for programs. Responsible for the operational execution and management of special projects within the department, including providing process management oversight, leading process improvement initiatives, and assisting leadership with strategic plan initiatives.

What You’ll Do

Integral Support: Collaborating closely with program director, key program staff & faculty, and students, you will provide administrative support to operations spanning event management, communications, expense management, curriculum and evaluation.

• Day to day point of contact for Winston Salem program specific issues, events, and other responsibilities including but not limited to classroom coverage (as needed), guest & faculty support (copies, parking, building issues, etc.)

• Preclinical: Provide support to ensure smooth curriculum delivery including but not limited to set-up and tear-down for curricular events such as lab practicals, simulations, and assessments; reviewing curriculum recordings in Echo360; knowledgeable in LMS – one45; tracking student attendance in Qwickly.  

• Clinical: Provide support to ensure smooth curriculum delivery including but not limited to planning, set-up and tear-down for Preparing Future Professionals and Clinical Year Prep courses. As requested, assist with course schedules on one45 and schedule Echo360 curriculum recordings as needed.

• DMSc Program: Administrative support to DMSc program director and course directors.  In conjunction with Director of Admissions, oversee the DMSc application process for DMSc applicants; scheduling virtual information sessions in CollegeNet and sending follow-up communication; work with departmental social media and marketing manager to ensure website updates are complete and upcoming sessions & deadlines publicized; ensure timely replies to wakedmsc inbox inquiries, prepare applications for faculty review, communicate with prospective and accepted applicants via CollegeNet.  Providing timely communication to students from acceptance to matriculation.

• MMS Admissions: Provide support for MMS application cycle including but not limited to College Net support, monitoring inquiries to paadmit inbox, assisting with check-in tech support for applicants (as requested), assisting with interview day logistics and recording scores.

• Evaluation and Testing: Support evaluation activities for preclinical and clinical year including but not limited to end-of-unit & end-of-rotation exams and assessments: submitting CEAL requests, room reservations, and proctoring. Assisting with remediation proctoring as requested.

• Accreditation: Work closely with vice chair to monitor ongoing accreditation standards process by scheduling meetings for vice chair/program director and ensuring assigned tasks are completed.

• Manage payments related to assigned program responsibilities.  Responsibilities include: collecting documentation and submitting set up requests for new vendors in Workday Strategic Sourcing, completing cost transfers, submitting payment requests, saving documentation, and communicating payment details to the office administrator.

• Will have knowledge and proficiency of MMS student admissions administrator role and responsibilities as well as didactic program needs to ensure adequate back-up and cross-coverage across programs. Maintain standard operating processes, shared calendars, checklists and timelines. Meet regularly to ensure seamless communication and understanding of ongoing needs or issues.                                                                                                 

• Provide data and reports for accreditation team as requested

Team Collaboration: Beyond overseeing curricular and administrative components, this position supports the entire DPAS team during high-demand periods

• Coordinate and/or participate in events, including but not limited to, orientation, white coat ceremony, inter-professional activities, clinical year prep, hooding and awards ceremony. Occasional overnight or day travel to Boone campus may be required during events or high-demand periods.

• For assigned committees, scheduling meetings, taking meeting minutes and dispersing as instructed.

• Engage with external community stakeholders through other events such as quarterly community engagement, Camp Med, and other program events

• Will have knowledge and proficiency of department program coordinator role and responsibilities to ensure adequate back-up and cross-coverage as needed. Meet regularly to discuss any ongoing needs or issues.

What You’ll Bring

Required

• Bachelor’s Degree

• Two (2) years of experience or an equivalent combination of education and experience

Preferred 

• Prior program management experience preferred.

• Prior experience with learning management system is preferred but not required.

Skills

• Excellent written and verbal communication skills.

• A high degree of professionalism, discretion and confidentiality.

• Excellent analytical, problem-solving, critical thinking and technical skills, specifically with Microsoft office suite products.

• Ability to work independently with minimal supervision.

Why Teammates Choose Us

Benefits that support you:
• Comprehensive medical, dental, vision, and retirement benefits
• Paid time off, parental leave, and tuition assistance
• 401(k): 3% company contribution + 3% match

Education and growth opportunities:
• Tuition assistance: $5,250 per year for full-time teammates, $2,625 per  year for part-time teammates
• Continuing education: $1,500 for full-time, part-time and PRN teammates
• Clear professional development pathways and advancement opportunities

Your voice matters: 
• We actively seek teammate feedback and use it to improve the way we work, care, and grow together
• Teammates are encouraged to share ideas, lead change, and help shape the future of care
 

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

More About Wake Forest University School of Medicine (WFUSM)
Wake Forest University School of Medicine serves as the academic core of  Advocate Health, one of the nation’s largest nonprofit health systems, advancing  innovation in patient care, research and medical education. With nationally  recognized programs, world-class faculty, dedicated support staff and a commitment to improving health for all, the School of Medicine provides an inspiring environment where clinicians, researchers and learners collaborate to shape the future of health care.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.