- Location
- Freshwater, Australia
- Type
- Full-time
- Department
- Operations
- Source
- Workday
Description
Job Description
Manufacturing Operations Subject Matter Expert (SME) - SAP
Role Summary
The Manufacturing Operations SME provides functional expertise and business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents and validates business requirements, and contributes to readiness, testing, and adoption across the project lifecycle.
Key Responsibilities
Provide Manufacturing Operations domain SME input across design, build, and deployment.
Document and validate current-state processes and business requirements (including pain points/opportunities).
Support future-state process and solution design aligned to SAP S/4 and business needs.
Participate in workshops/design discussions; review and validate proposed process/system changes.
Support issue and risk management within the stream (process, data, solution), including escalation where required.
Contribute to testing (scenario input, execution support, defect triage, outcome validation).
Support change and readiness activities (process documentation, training inputs, communications, adoption support).
Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.
Skills and Experience
Bachelor’s degree.
Experience in process improvement and/or project, transformation, or system-related initiatives.
Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
Comfortable working in a changing environment with competing priorities.
SAP/ERP or large-scale system implementation experience is advantageous.
Strong Manufacturing Operations functional knowledge; effective communicator and collaborator in a matrix environment.
Strong problem-solving skills and ability to manage priorities and timelines.
Ability to travel on a routine basis.
If you think you are up for the challenge that this role offers, then don’t hesitate. Apply NOW!
Location(s)
Freshwater
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.